Service rep did not understand complaint I entered the code for free shipping on my order over $45. When I was billed $7.95 for shipping I called customer service. The rep asked me why I was calling 3 times (I answered 3 times, I wanted credit for my free shipping). The 4th time he asked I said I wanted to speak to a supervisor. He kept apologizing but would not transfer me to a supervisor. I hung up after telling him I would dispute the charges on my CC. He called me back to say he just credited me on the shipping. Very very poor customer service.

Buyer Beware They wait until you’ve paid for the order then tell you shipping is delayed. Upon receiving the over $100 order - 11 of 25 bulbs were either “dust” or mush! After emails sending pictures 3 times they agreed there was a quality issue. I requested immediate replacement as all other items were planted and these 1- bulbs would complete the customer’s request design. They refused replacement and said they would credit back to the card instead. I thought I was dealing with the grower - believing now they are merely a clearing house. Calls - not returned - emails delayed - I will never use them again -

I was very skeptical at first since I… I was very skeptical at first since I ordered crocus and hyacinth bulbs in Sept. and they didn't arrive until mid November. We planted them nonetheless and, surprisingly, they all came up. However the very best part was that these yellow crocuses did not "wilt' in the rain! Their stems were strong and they lasted in flower for quite a while! I was pretty surprised! The hyacinths performed well also.

Frilly Purple Tulip Blend Purchased several orders of the "Frilly Purple Tulip Blend" and what came up were just the dark purple tulips

Highly Satisfied I ordered amaryllis bulbs for my first order from Tulip World. They were more reasonable in price than other places, and I got free shipping after my order was over $45. All of my bulbs have been beautiful! I have since ordered other flowers, and have been equally satisfied. I would highly recommend their company.