deborah beardslee
GBI ordered day lillies I ordered day lillies. Each one arrived riddles with flying bugs. They sent replacements that are also full of bugs. They contend it’s just “gnats” but it looks exactly like something called dysaphis tulipae which is an aphid. They still refuse to issue a refund and recommend planting that crap.
Roberta Dupree
GBCheated by Tulip World … I entered a complaint about this company Tulip World weeks ago and their response was that I needed to wait ANOTHER few weeks for a refund on DEAD PLANTS! I called for a Refund today and got a complete runaround again! The total I paid was 22.63 and after stalling for weeks they said they MIGHT credit me $12 they will keep your money for DEAD Plants and if they come back on here with another story, beware my friend, they’re lying 😡
Diana Davidson
GBI received an order that was terrible I received an order that was terrible. Lily bulbs were not only short, but rotten. Some had already sprouted and died, while others had sprouts up to 12” long and twisted in circles so they could not grow. The company requested I send pictures, which I did. It’s been silence. No reputable company would have mailed rotten bulbs. Their site guarantees 100% growth. That’s definitely dishonest advertising.
Jack
GBBuyer Beware They wait until you’ve paid for the order then tell you shipping is delayed. Upon receiving the over $100 order - 11 of 25 bulbs were either “dust” or mush! After emails sending pictures 3 times they agreed there was a quality issue. I requested immediate replacement as all other items were planted and these 1- bulbs would complete the customer’s request design. They refused replacement and said they would credit back to the card instead. I thought I was dealing with the grower - believing now they are merely a clearing house. Calls - not returned - emails delayed - I will never use them again -
Valued Customer
GBStill waiting for my order I ordered bulbs for Fall planting back in July. They were supposed to ship the Las week of September. I called to inquire about shipping information and was told they will ship the first 2 weeks of October. I didn't receive anything. Called again November 1st and they still have not shipped. I was told there is an issue with the USPS tracking number. When I asked if they could ahip with a different carrier I was told no because the shipping label has already been printed. So there's a problem with it and you can't ship my stuff but refuse to ship another method. $80 spent on bulbs I can't get.