Susan
GBI tried to make this work I spent $51 on a variety box of chilled bulbs "suitable for indoor forcing". Only 2 of the bulbs bloomed; producing sickly looking spindly flowers, not healthy blooms. The rest never grew roots. After 5 emails to customer service: TulipWorld refuses to refund my credit card, instead offering to give me merchandise credit. Unfortunately, they only sell bulbs. After my experience, and after reading other reviews, the last thing I want is more of these bulbs.
MArk
GBService rep did not understand complaint I entered the code for free shipping on my order over $45. When I was billed $7.95 for shipping I called customer service. The rep asked me why I was calling 3 times (I answered 3 times, I wanted credit for my free shipping). The 4th time he asked I said I wanted to speak to a supervisor. He kept apologizing but would not transfer me to a supervisor. I hung up after telling him I would dispute the charges on my CC. He called me back to say he just credited me on the shipping. Very very poor customer service.
Jane
GBReceived dead plants,refund not yet received.... Received 2 clearly dead,dried up blue globe thistle bare roots (no viable roots,dark and loose in bag),,,,,Notified company by email,was asked to send photos so they could "decide" how to proceed....have not heard back,called them and was told last weeks email were still being read...? In spite of 100% guarantee,cust serv.today said item was on sale,unlikely to receive full refund,may just be credit...After reading all the negative reviews from past customers,I do not want a credit,just full refund...these were dead when shipped,noone even checked the viability prior to shipping to me....will open case with Paypal for refund if not resolved in next 2 days....ALWAYS read reviews prior to ordering online!
Diana Davidson
GBI received an order that was terrible I received an order that was terrible. Lily bulbs were not only short, but rotten. Some had already sprouted and died, while others had sprouts up to 12” long and twisted in circles so they could not grow. The company requested I send pictures, which I did. It’s been silence. No reputable company would have mailed rotten bulbs. Their site guarantees 100% growth. That’s definitely dishonest advertising.
Jen
GBDo not purchase. I made three separate orders for gladiolus traderhorn corms and I am hurt and disgusted by what I received. Every single corm was SHRIVELED, DEAD, AND ROTTED TO THE CORE. I can't believe this company, and its parent company, Holland Bulb Farms, hasn't been investigated. This company is a fraud.