Amelia
GBI was very skeptical at first since I… I was very skeptical at first since I ordered crocus and hyacinth bulbs in Sept. and they didn't arrive until mid November. We planted them nonetheless and, surprisingly, they all came up. However the very best part was that these yellow crocuses did not "wilt' in the rain! Their stems were strong and they lasted in flower for quite a while! I was pretty surprised! The hyacinths performed well also.
Robert Augsberger
GBFrilly Purple Tulip Blend Purchased several orders of the "Frilly Purple Tulip Blend" and what came up were just the dark purple tulips
Valued Customer
GBStill waiting for my order I ordered bulbs for Fall planting back in July. They were supposed to ship the Las week of September. I called to inquire about shipping information and was told they will ship the first 2 weeks of October. I didn't receive anything. Called again November 1st and they still have not shipped. I was told there is an issue with the USPS tracking number. When I asked if they could ahip with a different carrier I was told no because the shipping label has already been printed. So there's a problem with it and you can't ship my stuff but refuse to ship another method. $80 spent on bulbs I can't get.
MArk
GBService rep did not understand complaint I entered the code for free shipping on my order over $45. When I was billed $7.95 for shipping I called customer service. The rep asked me why I was calling 3 times (I answered 3 times, I wanted credit for my free shipping). The 4th time he asked I said I wanted to speak to a supervisor. He kept apologizing but would not transfer me to a supervisor. I hung up after telling him I would dispute the charges on my CC. He called me back to say he just credited me on the shipping. Very very poor customer service.
Need to know basis only
GBDon't use this Company I placed an order with Tulip World (parent company is Holland Bulb Farms) in July 2023 for 8 separate items for a total of $76. Only 2 of the corms/bulbs are still viable (alive). I contacted Tulip World today (3/6/24). The rep told me the products were only guaranteed until October 2023. Any gardener knows that perennial bulbs/corms don't always show that quickly. This company does not stand behind their product clearly.