Jane
GBReceived dead plants,refund not yet received.... Received 2 clearly dead,dried up blue globe thistle bare roots (no viable roots,dark and loose in bag),,,,,Notified company by email,was asked to send photos so they could "decide" how to proceed....have not heard back,called them and was told last weeks email were still being read...? In spite of 100% guarantee,cust serv.today said item was on sale,unlikely to receive full refund,may just be credit...After reading all the negative reviews from past customers,I do not want a credit,just full refund...these were dead when shipped,noone even checked the viability prior to shipping to me....will open case with Paypal for refund if not resolved in next 2 days....ALWAYS read reviews prior to ordering online!
Lesia Zintchouk
GBTerrible company Terrible company: I only received half of my dahlia order; they are dry, damaged, tiny bulbs, not sure any of them will grow. Sent email few times asking about missing plants - no response... Disgraceful!
Kelly Blain
GBBEWARE! I would give them - stars if I could! I spent $60+ dollars for junk! They lied about shipping and there customer service was VERY rude! Well I finally got the bulbs and I was needless to say very disappointed! one bulb was very-very dead the rest I planted as directed and nothing is growing? So sad I suggest you stir clear of this company!
Robert Augsberger
GBFrilly Purple Tulip Blend Purchased several orders of the "Frilly Purple Tulip Blend" and what came up were just the dark purple tulips
MArk
GBService rep did not understand complaint I entered the code for free shipping on my order over $45. When I was billed $7.95 for shipping I called customer service. The rep asked me why I was calling 3 times (I answered 3 times, I wanted credit for my free shipping). The 4th time he asked I said I wanted to speak to a supervisor. He kept apologizing but would not transfer me to a supervisor. I hung up after telling him I would dispute the charges on my CC. He called me back to say he just credited me on the shipping. Very very poor customer service.