Valued Customer
GBStill waiting for my order I ordered bulbs for Fall planting back in July. They were supposed to ship the Las week of September. I called to inquire about shipping information and was told they will ship the first 2 weeks of October. I didn't receive anything. Called again November 1st and they still have not shipped. I was told there is an issue with the USPS tracking number. When I asked if they could ahip with a different carrier I was told no because the shipping label has already been printed. So there's a problem with it and you can't ship my stuff but refuse to ship another method. $80 spent on bulbs I can't get.
Jane
GBReceived dead plants,refund not yet received.... Received 2 clearly dead,dried up blue globe thistle bare roots (no viable roots,dark and loose in bag),,,,,Notified company by email,was asked to send photos so they could "decide" how to proceed....have not heard back,called them and was told last weeks email were still being read...? In spite of 100% guarantee,cust serv.today said item was on sale,unlikely to receive full refund,may just be credit...After reading all the negative reviews from past customers,I do not want a credit,just full refund...these were dead when shipped,noone even checked the viability prior to shipping to me....will open case with Paypal for refund if not resolved in next 2 days....ALWAYS read reviews prior to ordering online!
Lesia Zintchouk
GBTerrible company Terrible company: I only received half of my dahlia order; they are dry, damaged, tiny bulbs, not sure any of them will grow. Sent email few times asking about missing plants - no response... Disgraceful!
Debbie Kling
GBThey sent the wrong bulbs and only 2 out of 6 were viable I ordered 2 packages of Topmix Salmon Dahlias #24210 @ $ 4.62each plus shipping (there were supposed to be 3 viable bulbs per package but they only had one each; the rest of what was in the package were totally dried up dead stuff. They were supposed to be “Salmon” color and instead they are bright yellow. I looked on their website to get a name of what they sent but did not find anything that matches what I got. I emailed them - got a generic automated response; I called their number and got an answering machine; I used their online “Chat” - no one came on the chat.
Roberta Dupree
GBCheated by Tulip World … I entered a complaint about this company Tulip World weeks ago and their response was that I needed to wait ANOTHER few weeks for a refund on DEAD PLANTS! I called for a Refund today and got a complete runaround again! The total I paid was 22.63 and after stalling for weeks they said they MIGHT credit me $12 they will keep your money for DEAD Plants and if they come back on here with another story, beware my friend, they’re lying 😡