This is the second order in a row that… This is the second order in a row that was not delivered on the day requested. I ordered 3 weeks prior to the date needed. Customer service is horrible. Very unsympathetic and rude.

Never buy flowers from this place Never buy flowers from this place! If you want your flowers to arrive at all.. look elsewhere. I ordered 2 dozen roses a full 20 days before Valentine’s Day and was supposed to have them delivered 4 days before actual Valentine’s Day and instead of flowers I received an email saying that the flowers were not coming and my order was cancelled due to a delay in airlines.. I called fed ex international priority direct distribution and they informed me there were no delays. So all Flower Explosion will sell you is lies and disappointment. Do not trust this company if you need your l flowers on time or for any special occasion. They won’t come

Horrible company Horrible company, shady practices, and abysmal customer service. Don't waste your time or money here. I still do not have the flowers I ordered, a week after the delivery date. This company refuses to refund me because of what they view is "implied", not actually stated in their terms of service.

Worst experience ever with online… Worst experience ever with online flowers! Ordered floral for a wedding and what I got was brown and smashed. Looked nothing like what I ordered! Customer service is a joke! They did nothing to help and would not even call me back! They sent emails after they had closed and made it impossible to communicate in real time! Cost me an extra $200 to find a replacement. Find your flowers elsewhere!

Do not buy from Flower Explosion!! Do not buy from Flower Explosion!!! I ordered a dozen roses and they arrived wilted with barely any life left in them. They were in transit for 4 days with no water vials attached to the ends of each rose! They were shipped from Quito, Ecuador not California. I immediately clipped them and placed in water with flower food upon arrival and waited a day before contacting the company in hopes the water would magically rejuvenate them, I had no such luck. I provided photos with my complaint and received an email back saying the roses looked great and to make sure I clip them and peel back the outer 5 pedals. If I were to peel back all the wilted pedals I would be left with stems. Very bad experience all around!