This is the first time I’ve had a bad… This is the first time I’ve had a bad experience with US Perennials, but these Spiderwort did NOT arrive in good condition. Tops completely absent- roots might survive. I potted them up and have them in the shade- hoping for a resurrection.

US Perennials rocks! US Perennials send their plants so carefully packaged. They always look healthy and have performed well. I reached out to Customer Service once and they were kind and responsive. Very happy and returning customer.

Even though the business is closed for… Even though the business is closed for the season, I called Gale about a Gift Certificate for my husband for Christmas, and she responded right away. We worked out everything over the phone, and I received the Hift Certificate immediately.

Plants arrived healthy The plants arrived healthy, although slightly droopy from their shipping. We followed the instructions to open them immediately but not to put them directly in bright sun. We gave all 14 plants a drink, and they perked right up. One thing though, because some of the plants looked similar, we would up separating two groups of two, and putting one of each (penstemon and slender betony/smooth hedgenettle) in two different beds. I really strongly recommend putting an identification tag on every single plant, so that other customers don't make that mistake. Now I am not sure if I will wind up losing any of those plants. Out of the 14 purchased, everything has been planted except the meadow rue, because we are going to plant it with some button Bush we also need to plant, and a new bed is being prepared. I would definitely consider buying from you again. Thank you for all you do!

Plants + Customer Service Plants + Customer Service I ordered over 20 perennials during a free shipping promotion. I discovered US Perennials while doing a google search but was hesitant to order from a company I didn't know. I found some good reviews so I placed an order. I noticed the total included $50 shipping so I sent an email to the company. They gave me full credit for the shipping charges. The plants travelled at least two days in a dark and likely hot truck. These were the best packaged plants I've ever received. Not a single one was damaged. A few looked a little frazzled from the trip but have since been planted and all are doing well. I highly recommend this company!