MARK WEBER
GBProfessionals! Professionals! Supervisor Matt was there to insure I was happy . There to answer my questions Mechanic Mark .. knew everything. He too wanted me to understand emu options Both knew their “stuff”
DIANE COLORIO
GBI wish I knew the technician’s name who… I wish I knew the technician’s name who did the job because he was excellent! Service Tech 942. He did a great job and explained everything to me. He was so thorough!
NYDIA E GARCIA
GBThe tech was very patient and did a… The tech was very patient and did a great job installing and explaining everything. Very professional and an all around pleasant person
LAURIE LEONARD
GBNeeds tutorials. There was not enough instruction on the system. I have a dog, the tech never showed me how to bypass or if I should bypass zones when the dog is home alone. He just told me which buttons to press. Never when through my options. I had it installed, am still not sure how to use it properly. I also set it off already!
ALICIA DASKALAKIS
GBWe love Slomin's We love Slomin's. We had it for 8 years in our previous house and when we moved recently, I knew I wanted to reinstall it. It took a little longer than I'd like to set up the install (about 3 weeks to get it installed) so I didn't sleep as soundly during those nights but last night I slept like a baby, knowing it was on and running! The person installing was great, knowledgeable and quick. The only part I wish was different was the appointment time is 4 hours long and there was no time slot for when my appointment was. I got an email the day prior saying the next day was my appointment but there was no time listed on it. When I called the morning of, it still didn't give me a time. I took off work not wanting to miss them and they didn't come until after 2pm which is when I'm done with work so I wish there was a way to give you a better time estimate so you aren't sitting around all day waiting. But everything else is great and I'm happy with my service.