Brian Rogers
GBSuperb service at the BEST price! We looked around at many wallpaper websites, and found that The Fabric Store offered very good functionality as well as the lowest prices for what we wanted. And we received a handwritten note of thanks a few days after receiving the rolls in perfect condition. What more could one ask for?
Denise Lemieux
GBcustomer service, perfection I would definitely recommend this site even though I only ordered sample for a repair job (this style was discontinued everywhere else). they sent me one large piece to make my job easier, they also called me to be sure they got the order right. amazing in this day and age when you have a hard time getting what you paid for...
Kathy Lehnus
GBAmazing service, easy return! I initially ordered a red wall paper from the on-line store and upon delivery noticed that it was a little too orange for our purposes. I called the phone number listed and was connected directly to Jim. I described to Jim what I was looking for, and he looked up my order so he could see what I didn't want...and walked the warehouse floor to find three options for me with a better color. He even made the effort to find me a "close-out" paper so I saved money. The return of the original paper was a piece of cake, and Jim called me the next day with new options and reasonable shipping choices--got my kitchen renovation right back on track! I can't believe the customer service--I felt like a movie star with a personal interior decorator! Thanks Jim!
Joyce
GBSample Order Process I am always pleased when interacting with The Fabric Company. Order placement on line is easy and the products are delivered promptly. I papered two walls of a very large bathroom last summer and made the paper selection after sample review. I spoke with your staff about the amount of paper needed and about questions regarding sample types. I am now beginning the process for my master bedroom and anticipate good quality at a reasonable price. Thank you to to your staff for efficiency and assistance as needed.
greg boss
GBGreat Customer Service I found that the service was 5 stars all the way. When I learned that the wallpaper I had ordered was not exactly what I needed for my project Tisha helped me get mine returned, found me what I needed, and refunded the balance I had left over. Her communication was very impressive and extremely professional. I would recommend them to anyone looking for wallpaper.