Debbie
GBFirst rate experience. Exceptional service. First rate experience! Made the purchase via phone order rather than online and was exceptionally pleased with Tisha and Eric in how easy it was to get good info and easy ordering. Fabric arrived last night in the middle of a big storm and it is perfect. Many thanks.
Mary Peterson
GBTHANK YOU! THANK YOU! THANK YOU! The Fabric Co. offered the best price yard yard, free shipping and quick delivery. With my order I received a hand-written note thanking me for my order- don't see that kind of service anymore.....Thanks for the great customer service--I will order all my fabric through this company from now on!!
Kathy Lehnus
GBAmazing service, easy return! I initially ordered a red wall paper from the on-line store and upon delivery noticed that it was a little too orange for our purposes. I called the phone number listed and was connected directly to Jim. I described to Jim what I was looking for, and he looked up my order so he could see what I didn't want...and walked the warehouse floor to find three options for me with a better color. He even made the effort to find me a "close-out" paper so I saved money. The return of the original paper was a piece of cake, and Jim called me the next day with new options and reasonable shipping choices--got my kitchen renovation right back on track! I can't believe the customer service--I felt like a movie star with a personal interior decorator! Thanks Jim!
Grant Vickers
GBAmazing quality ordered 2 boys short… Amazing quality ordered 2 boys short sets and a fathers day pillow, amazing company and amazing staff
B D from NC
GBPersonalized service, great quality products, definitely recommend! Not only was my order delivered with a hand-written thank-you note, but when I needed to order more on short notice, I called and was greeted with a live person and great customer service even on a Sunday! Very rare these days to get exactly what I wanted with excellent support. I would recommend The Fabric Co. to everyone.