Susan Stotler
GBExtremely helpful staff I contacted the staff by phone and they were extremely helpful. Some of the other online companies had only answering machines and never did call back despite several messages. This was the only company that helped me look for specific products and ordered samples for me. thank you Fabricco!
Mary Peterson
GBTHANK YOU! THANK YOU! THANK YOU! The Fabric Co. offered the best price yard yard, free shipping and quick delivery. With my order I received a hand-written note thanking me for my order- don't see that kind of service anymore.....Thanks for the great customer service--I will order all my fabric through this company from now on!!
Pam Long
GBone of the best companies online! I order wallpaper samples first. I expected to get a little 5 x 5 or so sample....instead I received 16 x 20 samples! I was delighted! I made my decision almost immediately, thanks to the large samples. I ordered my wallpaper...at a very good price, I might add. Ordering was painless and easy. Shipping was extremely quick. I would very much recommend The Fabric Company to anyone! Very happy with my buying experience!
Kathy Lehnus
GBAmazing service, easy return! I initially ordered a red wall paper from the on-line store and upon delivery noticed that it was a little too orange for our purposes. I called the phone number listed and was connected directly to Jim. I described to Jim what I was looking for, and he looked up my order so he could see what I didn't want...and walked the warehouse floor to find three options for me with a better color. He even made the effort to find me a "close-out" paper so I saved money. The return of the original paper was a piece of cake, and Jim called me the next day with new options and reasonable shipping choices--got my kitchen renovation right back on track! I can't believe the customer service--I felt like a movie star with a personal interior decorator! Thanks Jim!
greg boss
GBGreat Customer Service I found that the service was 5 stars all the way. When I learned that the wallpaper I had ordered was not exactly what I needed for my project Tisha helped me get mine returned, found me what I needed, and refunded the balance I had left over. Her communication was very impressive and extremely professional. I would recommend them to anyone looking for wallpaper.