Useful follow up email once order… Useful follow up email once order placed; included 2 educational video links to ensure post delivery success with the roses, as well as the Delivery Tracking link. The shipping box is well thought out and makes maximum use of space while remaining an easy to lift and move box containing 4 rose plants. The roses were easy to remove from the shipping box, looked healthy and 3 days in are quickly filling in. It is obvious Heirloom Roses are excellent horticulturists, artisans of rose culture and production. They deliver a top quality product at a fair price. These roses are being planted in Georgia (hence the December delivery) and I will be ordering again.

Terrible company Terrible company. Sent me a rose (Koko Loko) that wasn’t even in good condition at the wrong planting time. Sure enough, it didn’t survive. Their warranty involves refund of the price on the next product (S&H not included) - like who wants to buy another product from them?

All 3 plants arrived on expected date &… All 3 plants arrived on expected date & in excellent condition. 2 were gifts & have been delivered‼️ Each recipient was delighted. We all can’t wait to plant, pamper & see our beautiful roses bloom! Thank you for your dependable service.

Everything about Heirloom Roses is…exceptional. Everything about Heirloom Roses is wonderful. The pictures of roses, each roses’ information, the instruction videos, the personal responses to inquiries and questions. The roses are packaged safely, are shipped quickly and arrive healthy and ready for planting. If one does exactly as instructed by Heirloom Roses, one will have beautiful roses.

You were clear in communicating when… You were clear in communicating when the rose would arrive and you kept your word to do that. It made our life easier planning to be there to receive the rose. It gives me peace of mind when a company is reliable. Your roses are beautiful and healthy and we enjoy doing business with you. Thank you all and Happy New Year 2024!