Useful follow up email once order… Useful follow up email once order placed; included 2 educational video links to ensure post delivery success with the roses, as well as the Delivery Tracking link. The shipping box is well thought out and makes maximum use of space while remaining an easy to lift and move box containing 4 rose plants. The roses were easy to remove from the shipping box, looked healthy and 3 days in are quickly filling in. It is obvious Heirloom Roses are excellent horticulturists, artisans of rose culture and production. They deliver a top quality product at a fair price. These roses are being planted in Georgia (hence the December delivery) and I will be ordering again.

Beautiful Roses for Christmas! Arrival of the roses I ordered in a timely manner, well-packaged, but easy to remove the plants from (although one did attack me with thorns!) All 4 plants are in good shape. Good planting instructions included. Thank you!

My favorite, most trusted place to buy roses Helpful website descriptions allowed me to filter and fine a rose that fit my location. Purchase was easy, I like that I can choose ship date - super helpful so I can be sure to be home. And, my plants were gorgeous. Well packed, and arrived looking healthy, with well-developed roots.

Terrible company Terrible company. Sent me a rose (Koko Loko) that wasn’t even in good condition at the wrong planting time. Sure enough, it didn’t survive. Their warranty involves refund of the price on the next product (S&H not included) - like who wants to buy another product from them?

Everything about Heirloom Roses is…exceptional. Everything about Heirloom Roses is wonderful. The pictures of roses, each roses’ information, the instruction videos, the personal responses to inquiries and questions. The roses are packaged safely, are shipped quickly and arrive healthy and ready for planting. If one does exactly as instructed by Heirloom Roses, one will have beautiful roses.