Sammie & Walter Hatcher
GBTotal satisfaction! All the people at Dalton Carpet One were not only professional but could not have been more accommodating with our flooring & our carpet. Due to circumstances beyond our control we had to keep changing our date of installation & not once did they complain about storing it or changing their schedule. I wouldn't use anyone else!!
Carol and Dick Perpall
GBDalton Carpet One Floor & Home in Athens, GA We had a great experience with Dalton Carpet. Angela Patton, the Flooring Consultant, guided us to the perfect flooring needs. The installers worked diligently, even through unexpected replacement of sub floor. Everyone was professional, including Alex, the delivery guy who made 3 trips to our home. Steve, the troubleshooter, was excellent also. We wished someone had caught that we had a particle board sub floor before installation began. It wouldn't have changed our selections but the added cost was a shock. Live and learn. We now know what our sub floors are in the rest of the house and we love our new, clean look!
Donald and Addy Miller
GBComplete and Thorough With help from Dalton supervisors, Steve and Robert, invested in our third flooring contract over period of 15 years with Dalton Carpet One for a kitchen flooring makeover. Our choice; porcelain tiles that Robert had shown to us. Work was completed by efficient (and funny) Victor and assisted by Michel (Michael) in two days. We are into our first week with the new tiles and we love 'em. Thank you Steve and Robert; also Paul in the office and scheduler Sam.
Andrea Downs
GBThe carpet is nice but the installation wasn't completely like we were told. We were told that the floors would be repaired for their squeakiness. The installer told my husband that repairing the floor was extra and we didn't pay extra. They also put our furniture back in the wrong place. Overall, it was an okay experience but one that wasn't perfect.
Andrew and Christy Lentini
GBWorth the Price for the Great Service We had a great experience with Dalton Carpet. Originally, we started to purchase flooring from Lowes/HomeDepot and hire an independent contractor, because we thought it would be less expensive. But we got such good service and a great deal from Dalton that we were pleased we went with them. Unfortunately, we didn't get the same quality of service the second time we hired them for a job. The contractors they sent to do the job, didn't have the same level of quality that the ones who did the first job did. If we have flooring work to do again we will look into specifying which craftsmen they send out to do the work.