Worth the Price for the Great Service We had a great experience with Dalton Carpet. Originally, we started to purchase flooring from Lowes/HomeDepot and hire an independent contractor, because we thought it would be less expensive. But we got such good service and a great deal from Dalton that we were pleased we went with them. Unfortunately, we didn't get the same quality of service the second time we hired them for a job. The contractors they sent to do the job, didn't have the same level of quality that the ones who did the first job did. If we have flooring work to do again we will look into specifying which craftsmen they send out to do the work.

Dalton Carpet One Floor & Home in Athens, GA We had a great experience with Dalton Carpet. Angela Patton, the Flooring Consultant, guided us to the perfect flooring needs. The installers worked diligently, even through unexpected replacement of sub floor. Everyone was professional, including Alex, the delivery guy who made 3 trips to our home. Steve, the troubleshooter, was excellent also. We wished someone had caught that we had a particle board sub floor before installation began. It wouldn't have changed our selections but the added cost was a shock. Live and learn. We now know what our sub floors are in the rest of the house and we love our new, clean look!

The carpet is nice but the installation wasn't completely like we were told. We were told that the floors would be repaired for their squeakiness. The installer told my husband that repairing the floor was extra and we didn't pay extra. They also put our furniture back in the wrong place. Overall, it was an okay experience but one that wasn't perfect.

they beat the competition with excellence We went with Dalton Carpet One because they have been in business for a long time....something like 60 years. Their laminate pricing beat out a large metro Atlanta competitor by a long shot including labor. That was just on their first quote without knowing that we already had other quotes. The service was excellent with a few hiccups but nothing to complain about. There was 1 problem post installation where 2 transition molding pieces had come loose because they are glued down. They came back very quickly and apologetically to fix the problem. We are very satisfied with the work and would use them again.

Excellent customer service! From the first time you are greeted when you walk into the store to the follow up phone call asking how my floors look, the customer service is by far top notch! Thank you Mike Blanton and all his staff for giving us such a friendly and professional experience!