Our salesman Travis worked with us the … Our salesman Travis worked with us the whole way, helping us find what fit our space and budget. Installation guys were great. We had the wrong stair nose sent and had a gentleman at my house with floor samples within the hour showing us other options (the one we ordered was unavailable). All in all great experience!

The end result looks great but the … The end result looks great but the stair runner was initially bound with the wrong binding color, which was taken care of quickly. Also some confusion over the pricing initially.

Excellent experience with Carpet One by… Excellent experience with Carpet One by Henry. I needed vinyl flooring for my bathroom. Lots to choose from and prices were reasonable, even with installation. Travis, my sales associate was very helpful with the whole process. The guys who did the installation were also wonderful. They were friendly, worked hard, and did an excellent job. They cleaned everything up afterward. I highly recommend them.

A fabulous experience A fabulous, easy experience!! Salesman Jeff was more than accommodating-- ordering samples of mutiple carpets so we could "live" with them to see what worked best for us. No pressure, just excellent customer service. The installers were amazing!! Efficient and very neat and careful. Our new carpet makes our home feel and look luxurious!!

100% Remote and Online Transaction Our experience and transactions were 100% remote. I worked with my local Chesapeake, VA franchise and then reached out to the Greensboro location. They understood I had a quick turnaround to replace upstairs carpet in our new home. Tracey Childs made it happen! She measured within 24 hours and sent options to fit our budget including video, pix, and product details. Her knowledge of inventory and shipping were spot on! Installers prompt and courteous.