A fabulous experience A fabulous, easy experience!! Salesman Jeff was more than accommodating-- ordering samples of mutiple carpets so we could "live" with them to see what worked best for us. No pressure, just excellent customer service. The installers were amazing!! Efficient and very neat and careful. Our new carpet makes our home feel and look luxurious!!

Great experience Great experience! Travis Haskins was very polite and knowledgeable. He took the time to show us multiple options after confirming exactly what our needs were. Together, we were able to find a virtually cat-proof carpet! We were able to load it up and take it home on the spot. They have a large selection of floor coverings - not just carpeting.

We are very pleased with our new tile … We are very pleased with our new tile floor. No home improvement is without some complication and stress, but the company was responsive to our requests and everyone was pleasant to deal with and professional. They came when they said they would and helped us have kitchen access as much as possible throughout the job. We will recommend them in the future.

If I could leave less than a star If I could leave less than a star, I would. Laurie Newcomb wanted to expand her role and design my project. I had already gone with another designer. She measured my tile needs incorrect and now won't take back what she ordered in error and wants me to pay 1/2 the cost of my original order. She dropped off unordered grout and sealant that was NOT ORDERED and not what I wanted with the design aesthetic. I would go with anyone other than this group. Unprofessional. Incompetent.

The end result looks great but the … The end result looks great but the stair runner was initially bound with the wrong binding color, which was taken care of quickly. Also some confusion over the pricing initially.