If I could leave less than a star If I could leave less than a star, I would. Laurie Newcomb wanted to expand her role and design my project. I had already gone with another designer. She measured my tile needs incorrect and now won't take back what she ordered in error and wants me to pay 1/2 the cost of my original order. She dropped off unordered grout and sealant that was NOT ORDERED and not what I wanted with the design aesthetic. I would go with anyone other than this group. Unprofessional. Incompetent.

Installer encountered water damage when… Installer encountered water damage when tile was removed. He referred us to a carpenter who accessed the damage and repairs needed, in a timely manner. Although we were without a Master Bath for more than a month I am pleased with completed project.

Exceptional value and service Excellent value, beautiful carpet and the installation was wonderful. We live in the house, so three bedrooms which were to be carpeted, had to be moved. The installers were very careful in moving the rooms, one to another as they did the installation. Jason at Carpet One by Henry was also extremely knowledgeable and helpful. Since moving to Greensboro, this is our third experience with Carpet One by Henry. Will be our carpet, wood flooring and tile store forever, Thanks Carpet One and staff.

The end result looks great but the … The end result looks great but the stair runner was initially bound with the wrong binding color, which was taken care of quickly. Also some confusion over the pricing initially.

A fabulous experience A fabulous, easy experience!! Salesman Jeff was more than accommodating-- ordering samples of mutiple carpets so we could "live" with them to see what worked best for us. No pressure, just excellent customer service. The installers were amazing!! Efficient and very neat and careful. Our new carpet makes our home feel and look luxurious!!