If only everything went this well! They did an excellent job. They were prompt and responsive. I only selected them after I thoroughly researched all choices in Greensboro and they were the people with the best choices, prices, etc. Everything they did was done well. I had superb customer service from Tracey, Kevin, Theresa and the flawless installation team. I had both carpet and hard flooring put down. I would absolutely recommend them for perfect results, no headaches, and thorough dependability.

A fabulous experience A fabulous, easy experience!! Salesman Jeff was more than accommodating-- ordering samples of mutiple carpets so we could "live" with them to see what worked best for us. No pressure, just excellent customer service. The installers were amazing!! Efficient and very neat and careful. Our new carpet makes our home feel and look luxurious!!

Poor communication from both the sales… Poor communication from both the sales person as well as from the scheduling manager. 100 percent payment was charged on my credit card up front, rather than a deposit. After payment was taken, the service disappeared. I've purchased from Carpet One by Henry 4 times over the past 29 years and hate to see the service slide to where they currently are.

Great experience Great experience! Travis Haskins was very polite and knowledgeable. He took the time to show us multiple options after confirming exactly what our needs were. Together, we were able to find a virtually cat-proof carpet! We were able to load it up and take it home on the spot. They have a large selection of floor coverings - not just carpeting.

Excellent experience with Carpet One by… Excellent experience with Carpet One by Henry. I needed vinyl flooring for my bathroom. Lots to choose from and prices were reasonable, even with installation. Travis, my sales associate was very helpful with the whole process. The guys who did the installation were also wonderful. They were friendly, worked hard, and did an excellent job. They cleaned everything up afterward. I highly recommend them.