The end result looks great but the … The end result looks great but the stair runner was initially bound with the wrong binding color, which was taken care of quickly. Also some confusion over the pricing initially.

Carpet One By Henry is now my flooring… Carpet One By Henry is now my flooring one-stop shop. Kelly has assisted me on two different occasions. The service at the showroom and at my home were very beneficial visits. The service men who installed flooring were neat, efficient and very knowledgeable of their job. I would definitely recommend Carpet One By Henry to anyone thinking about new floor covering. Linda K. Lane Linda Lane Realty, LLC

If I could leave less than a star If I could leave less than a star, I would. Laurie Newcomb wanted to expand her role and design my project. I had already gone with another designer. She measured my tile needs incorrect and now won't take back what she ordered in error and wants me to pay 1/2 the cost of my original order. She dropped off unordered grout and sealant that was NOT ORDERED and not what I wanted with the design aesthetic. I would go with anyone other than this group. Unprofessional. Incompetent.

Not awesome but not terrible either If I could add 1/2 a star, it would be 3 1/2, I just had to take time twice in a week to schedule, was promised it would be looked into and never heard back. The window to show up was 8-10 and it was 10:30 when they arrived. There was dust trails in the hall and in the adjacent bathroom that I had to sweep and wipe down upon returning home. The transition piece was left short and I am cutting my feet on nails that are exposed because of that.

Great experience Great experience! Travis Haskins was very polite and knowledgeable. He took the time to show us multiple options after confirming exactly what our needs were. Together, we were able to find a virtually cat-proof carpet! We were able to load it up and take it home on the spot. They have a large selection of floor coverings - not just carpeting.