Installer encountered water damage when… Installer encountered water damage when tile was removed. He referred us to a carpenter who accessed the damage and repairs needed, in a timely manner. Although we were without a Master Bath for more than a month I am pleased with completed project.

The salesman (Jeff) was very… The salesman (Jeff) was very knowledgeable & helpfully but not pushy.....he was very patient with us.....he explained engineered flooring which we used in the Foyer, Lr, Dr, kitchen & hall & we were happy with selection....we also purchased carpeting for the bedrooms I would highly recommend Carpets by Henry !!

100% Remote and Online Transaction Our experience and transactions were 100% remote. I worked with my local Chesapeake, VA franchise and then reached out to the Greensboro location. They understood I had a quick turnaround to replace upstairs carpet in our new home. Tracey Childs made it happen! She measured within 24 hours and sent options to fit our budget including video, pix, and product details. Her knowledge of inventory and shipping were spot on! Installers prompt and courteous.

Exceptional value and service Excellent value, beautiful carpet and the installation was wonderful. We live in the house, so three bedrooms which were to be carpeted, had to be moved. The installers were very careful in moving the rooms, one to another as they did the installation. Jason at Carpet One by Henry was also extremely knowledgeable and helpful. Since moving to Greensboro, this is our third experience with Carpet One by Henry. Will be our carpet, wood flooring and tile store forever, Thanks Carpet One and staff.

Our salesman Travis worked with us the … Our salesman Travis worked with us the whole way, helping us find what fit our space and budget. Installation guys were great. We had the wrong stair nose sent and had a gentleman at my house with floor samples within the hour showing us other options (the one we ordered was unavailable). All in all great experience!