The end result looks great but the … The end result looks great but the stair runner was initially bound with the wrong binding color, which was taken care of quickly. Also some confusion over the pricing initially.

Quality is superb! I've just received my order of 5 carpets. So easy to install and quality is good.

The new carpet looks great and was… The new carpet looks great and was installed well. The installers cleaned up in the bedroom and closet where they put down the new carpet. However, they did not bother to vacuum the stairs or entryway to our house, leaving quite a mess of carpet fibers and debris leftover from the installation. Had they vacuumed that area I would have given 5 stars. The staff in the store were very helpful in helping us pick out the right carpet for our needs and budget. We had to wait quite a while to install due to other renovations we were doing, and Carpet One was accommodating in allowing us to hold off on installation while they kept the ordered carpet for us. Overall a pleasant carpet buying experience.

We were extremely pleased doing… We were extremely pleased doing business with carpets by Henry. First of all, they had far more choices than their competitors. Our biggest challenge was they had so many patterns that we liked as opposed to trying to figure out what would be acceptable. Installation was very professional and did a great job. We would definitely use carpets by Henry again.

Thanks Carpet One for making our … Thanks Carpet One for making our carpeting choice so easy! I'm useless at choosing colors, but the young lady who came out to take our order picked out just the right color in a heartbeat. Also the man who came out to measure the space said he had been working at measuring various building materials all his life, and I think he must surely be an expert. He took the measurements for our piece of carpet (not exactly square at all) and when it arrived all we had to do was lay it down, and it fit perfectly! And it looks gorgeous! Great service, on-time delivery and a reasonable price. Definitely recommend!