Elizabeth Bergstone
GBThanks Carpet One for making our … Thanks Carpet One for making our carpeting choice so easy! I'm useless at choosing colors, but the young lady who came out to take our order picked out just the right color in a heartbeat. Also the man who came out to measure the space said he had been working at measuring various building materials all his life, and I think he must surely be an expert. He took the measurements for our piece of carpet (not exactly square at all) and when it arrived all we had to do was lay it down, and it fit perfectly! And it looks gorgeous! Great service, on-time delivery and a reasonable price. Definitely recommend!
Jeremy Thomas
GBOur salesman Travis worked with us the … Our salesman Travis worked with us the whole way, helping us find what fit our space and budget. Installation guys were great. We had the wrong stair nose sent and had a gentleman at my house with floor samples within the hour showing us other options (the one we ordered was unavailable). All in all great experience!
GREGORY, TONEY
GBInstaller encountered water damage when… Installer encountered water damage when tile was removed. He referred us to a carpenter who accessed the damage and repairs needed, in a timely manner. Although we were without a Master Bath for more than a month I am pleased with completed project.
HARRIS, AMY
GBExcellent experience with Carpet One by… Excellent experience with Carpet One by Henry. I needed vinyl flooring for my bathroom. Lots to choose from and prices were reasonable, even with installation. Travis, my sales associate was very helpful with the whole process. The guys who did the installation were also wonderful. They were friendly, worked hard, and did an excellent job. They cleaned everything up afterward. I highly recommend them.
M.O.
GBThe new carpet looks great and was… The new carpet looks great and was installed well. The installers cleaned up in the bedroom and closet where they put down the new carpet. However, they did not bother to vacuum the stairs or entryway to our house, leaving quite a mess of carpet fibers and debris leftover from the installation. Had they vacuumed that area I would have given 5 stars. The staff in the store were very helpful in helping us pick out the right carpet for our needs and budget. We had to wait quite a while to install due to other renovations we were doing, and Carpet One was accommodating in allowing us to hold off on installation while they kept the ordered carpet for us. Overall a pleasant carpet buying experience.