We are very pleased with our new tile … We are very pleased with our new tile floor. No home improvement is without some complication and stress, but the company was responsive to our requests and everyone was pleasant to deal with and professional. They came when they said they would and helped us have kitchen access as much as possible throughout the job. We will recommend them in the future.

A fabulous experience A fabulous, easy experience!! Salesman Jeff was more than accommodating-- ordering samples of mutiple carpets so we could "live" with them to see what worked best for us. No pressure, just excellent customer service. The installers were amazing!! Efficient and very neat and careful. Our new carpet makes our home feel and look luxurious!!

Poor communication from both the sales… Poor communication from both the sales person as well as from the scheduling manager. 100 percent payment was charged on my credit card up front, rather than a deposit. After payment was taken, the service disappeared. I've purchased from Carpet One by Henry 4 times over the past 29 years and hate to see the service slide to where they currently are.

Thanks Carpet One for making our … Thanks Carpet One for making our carpeting choice so easy! I'm useless at choosing colors, but the young lady who came out to take our order picked out just the right color in a heartbeat. Also the man who came out to measure the space said he had been working at measuring various building materials all his life, and I think he must surely be an expert. He took the measurements for our piece of carpet (not exactly square at all) and when it arrived all we had to do was lay it down, and it fit perfectly! And it looks gorgeous! Great service, on-time delivery and a reasonable price. Definitely recommend!

The end result looks great but the … The end result looks great but the stair runner was initially bound with the wrong binding color, which was taken care of quickly. Also some confusion over the pricing initially.