T Wolf
GBQuality product and service Quality product and service, do wish there was a little more direction on installation as I encountered several problems and their instructions just don't cover anything but a simple install. There are definitely lessons learned when installing one of these though and it would have been nice for them to share that to save me time.
Michele D
GBEveryone that I worked with from World… Everyone that I worked with from World Coppersmith was so helpful, from designing my hood and kitchen farm sink to supplying me with duplicate invoices after I lost mine. The products I put in our new home have drawn rave reviews - the builder’s wife said she was jealous of my hood. Even my daughter, who was skeptical when I told her how gorgeous the copper would look, admitted that the copper hood really set our kitchen apart from other houses!!!
Sandra Lillie
GBA beautiful artistic feature in our kitchen We needed an island range hood for our kitchen, which is part of a Great Room, so we were very anxious about having something large and ugly right in the central eye-line of the room. We are thrilled that our CopperSmith range hood is actually the central artistic feature in that space, rivaling the beautiful new marble counters as eye candy. The folks we worked with were wonderfully helpful and responsive throughout the process. We are so happy with this purchase. I recommend them with absolutely no reservation.
Denise
GBScam Company Do Not Order I have had a very very bad experience with this company. DO NOT ORDER FROM THIS COMPANY!!! My project is being held up by my order. I was told I would get my hood in 7-11 weeks and I was never informed of when I would get my hood. I had to call to ask when it would be delivered and every time it is 2-4 weeks added on to my order. Debbie informed me she would give me updates weekly and never called. They require you to pay for your product but never deliver it. They are a scam I'm contacting the Better Business Bureau about my experience. They are taking money and never giving customers their project. RUN NEVER ORDER A PRODUCT FROM THIS COMPANY!!!
Janet Cody
GBINFERIOR QUALITY!!!!! DISAPPOINTED!!! We ordered two sinks from Coppersmith. One sink has a defect which Coppersmith describes as part of the "artisan craftsmanship". I beg to differ, since I expect a premium product for the premium price I was charged. Building a custom home that will exceed 7 figures, this product does NOT meet my expectations. I will probably just scrap this sink or sell it on Ebay for pennies on the dollar. Check their facebook page for pictures posted on March 23 by Willie Egdorf and you will see that this company does not stand behind its products. I AM A VERY UNHAPPY CUSTOMER. BEWARE THIS COMPANY!!!!!!