Colors Misrepresented on Website The kitchen hood we received is NOTHING like the website designed CAD drawing our interior designer, contractor, and we approved and ordered. The represented color on the website is not anywhere close to the actual product received. Customer service has done nothing to address our concerns. Be very, very wary of ordering from this company. You may not receive a finished product that looks like what you design. UPDATE 10/25/23: The business, World CopperSmith, has refused to provide any allowances/refund/exchange. They delivered to us a $7,500 kitchen hood that does not look anything like the CopperSmith website designed CAD drawing. This drawing was provided to our contractor, interior designer, and ourselves (homeowner) and order created by the company based on that salesman's CAD drawing. The company has refused to acknowledge their misrepresentation of what the final product would look like, and has refused to do anything to address our concerns. We were required to pay in full, in advance. Obviously a big mistake on our part. I highly discourage any customer from relying on their website product representations when ordering a product from this company.

Ryan Ryan, you are a promise keeper, and thank you for your faithfulness. Your company is trust worthy***** July 21, 2020 As you all who have read my previous reviews. This is the final happy ending. I have received the perfect Hammered Stainless Steel Apron Farm Sink today. It is such a perfect beauty and I am sure our family will enjoy it for many, many more years. All (four of them) my other hammered stainless steel bathroom sinks are perfectly beautiful too. I am grateful to Ryan for delivering those beautiful products. Definitely, I highly recommend friends and families to use your products. Sincerely, Pete Dremel

As a Professional Interior Designer As a Professional Interior Designer, I only use Coppersmith hoods custom made and shipped to my job sites. How much do I love the artistic hoods? Enough to have one for my own home. What makes this Company stand out more than others is their attention to detail, the high quality finish, and their highest quality of function. Smoke never leaves the cooking area as the strong fan inside pulls the smoke. Love it!

Please consider carefully before ordering Same experience as others on here. Ordered and paid for hood in March. Still not delivered and ZERO communication unless you reach out to them and then they just give you a new delivery date weeks or months out. PLEASE consider carefully if you are thinking of ordering from them. I wish I never had. Now I am out $6000 and don’t have any reasonable belief that I will ever receive my hood. I wish someone had warned me.

Highly recommend! We had a very challenging experience with our range hood. When we expressed our dissatisfaction, CopperSmith made it better. We are ending up with an even better range hood than we paid for. My thanks to Ryan, Emma and Michael for turning this experience around for us.