Experienced DIY' here with complete gut… Experienced DIY' here with complete gut and remodel of our Kitchen. Live in more upscale neighborhood which meant needed more than the usual that you see in appliance store. From start to finish the process was smooth and very well explained. Re-modelling through the holidays, the vent was still ready couple weeks before expected. The packing was suburb and everything came as expected. Installed the unit myself with a little homework. Very happy with the hood, in fact better than I was really expecting. Thanks again

Quality product and service Quality product and service, do wish there was a little more direction on installation as I encountered several problems and their instructions just don't cover anything but a simple install. There are definitely lessons learned when installing one of these though and it would have been nice for them to share that to save me time.

Delivery mix-up resolved. Sink is amazing! We ordered a large copper sink earlier this year. There were some delays, due to shortages (not the fault of Coppersmith). When the sink did arrive, it was not ours, but someone else's. We contacted CS immediately and they worked so quickly to find our sink, arrange pickup, and get the delivery right. Communication was top-notch the entire time. The sink itself is an absolute beauty! Could not be happier with it!

Great people, great hood. When we started looking for a distinctive range hood for a house we were building, we contacted several vendors. CopperSmith was the most responsive, by far. Although cautious about the foreign manufacture, we could not be more pleased with the hood. Great people, great product.

Product shipped and arrived as… Product shipped and arrived as scheduled. Packaged properly in a sturdy wooden box with proper interior padding so no scratches or dents. Product came out of the shipping box in perfect condition. Has finally been installed and works as expected. Fits in perfectly with the custom made counter tops and cabinets. Photos have been sent to Coppersmith. Coppersmith staff was very friendly-and knowledgeable about their products and was a pleasure to do business with. I am a very satisfied customer. Best Regards,