Worthless wallpaper … Ordered over $400 worth of wallpaper for one wall. It took over 6 weeks to arrive and only arrived then because I contacted them. I told them that the order was too late for my installer since I had already moved. They would not cancel my order or give me a refund! They said they would give me a credit on my next order, but when I tried to order something else, I was told they did not give me a credit after all. I offered to return the paper since it was useless to me, but now I’m stuck with over $400 worth of worthless paper I cannot use due to their error! Horrible customer service! Buyer beware!

Really terrible customer service... Really terrible customer service (like the rest of the people mention here). Don't expect them to make it right if ANYthing goes wrong (or if it's their fault). Be careful of ordering "murals" they are meant to be seen at a distance of 10 feet or more. Which translates to very pixelated up close. Not apparent when ordering this is the case. Really wanted to like this...

Product came just as I expected it to Product came just as I expected it to. Was easy to work with and reposition as needed. The razor and felt pad that came with it were very convenient, and really helped with installation. Definitely recommend!

This is the worst purchase I’ve made in… This is the worst purchase I’ve made in my entire life. The paper itself is quality, sure, but everything about the process is a nightmare. If you want a divorce, try putting this up with your partner. It’s impossible to position correctly since the sheets are about four feet wide, by the time you get to the bottom it will inevitably be screwed up, and when we pulled up to reposition, all of the dry wall came with it. The damage was so bad my husband couldn’t even get it smooth again and we’ve been quoted at $1200 dollars to fix it. After one wall, we tried to find a professional to install the rest, and even local installers won’t touch peel and stick paper because it’s too difficult to work with. Take a hint from the pros and stay away.

very frustrating to deal with! Clear example of a greedy company that tries to rake in orders and hide behind the COVID excuse. Started a dispute through my bank as Walls indicated they had not started my order yet. To my surprise I was sent a tracking number that they did produce and ship (after 5 weeks). It will go straight back to Nashville. Customer service is a disgrace and non-communicative.