SG
GBHighly Recommend I recently purchased a new place and have had to decorate and furnish it at a time when so much is out-of-stock, there are backorders of backorders and supply chain issues abound. Out of all of the vendors that I have worked with, Taylor at Walls Need Love has outshined them all by far. She has helped me with wallpaper for two different rooms and both have come out great. One of them is known by neighbors as "the wall" because the pattern looks so outstanding. Having never used peel-and-stick wallpaper before (or any wallpaper for that matter), Taylor sent me the Walls Need Love videos that provide step-by-step instructions on how to install the paper (among other useful topics if you need them) and my friend and I were able to install it ourselves with literally no home improvement experience between us. We still can't believe how great it looks and more so, that we did it ourselves. My contractor was even in shock as to how great it came out (3 months later and I still am too). My second project involved color matching and Taylor interfaced with the graphic designer at WNL to get it done and to me in a very expedited time frame. I am very happy with both of my purchases but more so, Taylor was truly a pleasure to work with, prompt with her responses and involved every step of the way. I highly recommend WNL and hope they know how lucky they are to have someone who cares as much as Taylor does working for them!
YE
GBPoor quality and customer service I ordered a mural for a small space and followed the ordering instructions. When I received the mural the image was blurry and pixilated. I have been back and forth with customer service for months and they offered me a credit which I don’t want. They said that the image is great for four feet away. I told them that should be on their website. They will not do refunds so be very certain you want their product and expect no support.
Dmitry Olshevskyy (ZloyRasputin)
GBHorrible product and equally bad… Horrible product and equally bad service. They sent the wrong measurement and told me that is standard and I need to cut the wallpaper myself. Print quality was as bad as their customer service rep. I spent $150 for poorly printed mural that would not stick to the wall well and was not cut according to the measurements I paid for.
Robert Zimmerman
GBWallpaper destroyed my walls--company was totally indifferent Do not believe this company when they say their restickable wallpaper will not damage your walls. I followed all of their instructions, installed on a wall that had been painted more than a year ago and had no weird texture and the wallpaper pulled the paint off my wall and damaged the underlying wall. Now I'm probably going to lose some part of my security deposit as a result. When I contacted Walls Need Love they only offered to refund any unused portion of the wallpaper. Huh? I didn't know it would destroy my wall until I used it! Then they offered me store credit to buy more wallpaper that would destroy my walls! I would stay away from these guys, they say they guarantee their products but they really don't. Very frustrated.
Molly Dugan
GBThis is the worst purchase I’ve made in… This is the worst purchase I’ve made in my entire life. The paper itself is quality, sure, but everything about the process is a nightmare. If you want a divorce, try putting this up with your partner. It’s impossible to position correctly since the sheets are about four feet wide, by the time you get to the bottom it will inevitably be screwed up, and when we pulled up to reposition, all of the dry wall came with it. The damage was so bad my husband couldn’t even get it smooth again and we’ve been quoted at $1200 dollars to fix it. After one wall, we tried to find a professional to install the rest, and even local installers won’t touch peel and stick paper because it’s too difficult to work with. Take a hint from the pros and stay away.