Frustrated
GBNo response at all Order shipped out fine, but need to return it. Emailed customer service over a month ago, no response at all. Tried again and also left a voicemail. Site claims easy returns, but you can't send in return unless someone actually replies to you.
Casey
GBIf I could give them NO stars If I could give them NO stars, I would. I ordered a Kurt Cobain poster from them. Immediately, when I ordered it I realized that the mailing address was wrong. I emailed them (because there is NO number) giving our correct address. I got no response. I emailed them 3 days later, and no response. Two weeks later, I got an email stating the shipment was going to take longer (no crap), and I could wait to purchase something in return. I emailed (again), this time requesting a refund. No response, go figure. Two weeks after that, I received an email saying my purchase has been shipped. It was shipping, finally, BUT TO THE WRONG ADDRESS! DO NOT PURCHASE ANYTHING FROM TRIPPYSTORE.COM. I wish I would have read these reviews. I would have never purchased from them.
ericka mark
GBDefinitely going to get more! I bought the sunburst tapestry from this website. The quality was even better than I thought it was going to be. The material feels so good and quality and the design is soo clear. Such bright colors and looks identical to what I wanted, exactly the size it said and not problems with it. Got frequent updates on my order when shipping took a few extra days. Good customer service (offered me a refund or to exchange for other things that could ship faster.) I'm glad that I didn't change from the sunburst tapestry.
Janel
GBBusiness lacking INTEGRITY! I never received the poster I purchased for my son birthday. Silly me I always research a website before purchasing but, my son sent the link so I trusted it. Luckily I only loss GAS MONEY $25.90 LOL! Never mind that I needed it, cause you let me know you needed it more than me LOL.
sage
GBDelayed shipment but awesome customer service and products I bought 2 posters and a tapestry and I am pleased with what I got. They look exactly like the pictures. The only issue I ran into was the slight delay in shipment due to them taking longer than expected on the tapestry. I ended up recieving my package about a month after the date of ordering it (Still, not that bad). The team was really good at updating me on what was going on, and they even sent me a free sticker as an apology for the delay!