Ordered multiple cutlery sets and… Ordered multiple cutlery sets and everything arrived in reasonable time and excellent condition. Did contact customer service to get a change and everyone I spoke with was very pleasant. Will use again.

I ordered the Antlered Woman set and… I ordered the Antlered Woman set and when they came they were a blue background not grey but the canvas quality was amazing. When I advised the Ivy Wilde team they made sure to correct the situation. I was truly impressed by their level of customer service. From the response time to the amicable solution. This business is built on customers and compared to a lot of huge companies I deal with these guys really stepped up.well done

BUYER BEWARE BUYER BEWARE! This has been one of the worst online ordering experiences I've ever had. I ordered something in early January, and not only has it not come, but the shipping details have not been updated since 1/31 (3 weeks ago). I have reached out to them several times, and they keep on giving me excuses. The advertised 100% customer service guarantee or your money back, and they did not honor that, as I have asked to cancel my order but they will not do so.

Ivy and Wilde do not trust SCAM I bought 4 items on there, it was not cheap, they were shipped late individually from China. They are in horrific condition with the stitching messy and hanging off the garments or toys. All of the items are made in completely different fabrics than the pictures they look so cheap and tacky. All of the labels read terrible English. I can only assume this is a scam website that produces stock in China, do not trust them!!! I will not send back as it seems through trust pilot they do not refund. Absolutely disgusting service.

If I could give ZERO stars I would If I could give ZERO stars I would. This is THE WORST on-line order and customer service experience I have ever had. I ordered a black and white poster print in May, when I finally received it (shipped from China) 2 months later the print was green (very green). I contacted the customer 'happiness' (that is HILARIOUS) agent Agnes who actually told me that was how the print was supposed to look. I had to argue and send photographs taken up against black & white backgrounds to show the colour difference. Finally relenting they sent me another - which admittedly I did receive faster - but honestly my blood is boiling - this time it's even MORE GREEN. It seems like we are dealing with some printers who are unable to work in black and white. I have requested a refund now as this company is beyond ridiculous and provides shoddy, sub-standard - wrong coloured products. Do NOT order from them.