Worst customer service I've encountered in the US. China companies are better I ordered two different sized decals, one of each. Mirror image for both. I rec'd one email that said there would be follow up. There was none. I contacted this company after four days, with no reply to my first three contacts. Calling the phone number listed online gets you the recorded message "this number is not setup for phone calls"?? FINALLY I got someone there to address my issue and two decals were sent out. 2 of the SAME SIZE - the smaller one, so I'm paying extra for something I didn't order... and only one was mirrored. FIVE follow-up emails have gone unanswered. And they sent me an email asking for a review!?! "How did we do"? Here's my answer.

They sent me an incorrect order and… They sent me an incorrect order and will not respond to any emails. This website is a scam.

SCAM COMPANY Ordered through Houzz and they never shipped my products or responded to my emails. Phone is disconnected. STAY AWAY FROM THIS COMPANY

So far so good! Application wasn't too difficult - just need to be thorough with pressing the design firmly onto the wall before peeling off the backing, and then go slow when removing the backing to catch any parts that might not easily come free from the backing. Some of the smaller pieces needed a little more caution. I do not have any puckers or wrinkles. I do have a little bit of an orange peel texture on my wall but the decal is thin enough that it seems to be able to follow the contours. I have the 79" size of the Seattle skyline and spent less than an hour following all of the steps to apply it. I hope it stays strongly adhered and doesn't come loose over time!

2 Failed attempts to Fulfill Order...and then Style & Apply have made two attempts to fulfill my order, the first on June 16 which apparently got lost, and a second attempt on June 22. Neither shipment has made it any further than the USPS office in San Diego so I have requested a full refund so I will see how it goes. Anyway, the next day two orders for the same product arrive simultaneously. The decal is excellent and just as advertised. Not sure what to do with decal No2? I have upgraded my review from 1 to 4 stars.