Worst customer service I've encountered in the US. China companies are better I ordered two different sized decals, one of each. Mirror image for both. I rec'd one email that said there would be follow up. There was none. I contacted this company after four days, with no reply to my first three contacts. Calling the phone number listed online gets you the recorded message "this number is not setup for phone calls"?? FINALLY I got someone there to address my issue and two decals were sent out. 2 of the SAME SIZE - the smaller one, so I'm paying extra for something I didn't order... and only one was mirrored. FIVE follow-up emails have gone unanswered. And they sent me an email asking for a review!?! "How did we do"? Here's my answer.

Disappointed have not received my merchandise. Made many attempts to contact through phone and email. No response.

So far so good! Application wasn't too difficult - just need to be thorough with pressing the design firmly onto the wall before peeling off the backing, and then go slow when removing the backing to catch any parts that might not easily come free from the backing. Some of the smaller pieces needed a little more caution. I do not have any puckers or wrinkles. I do have a little bit of an orange peel texture on my wall but the decal is thin enough that it seems to be able to follow the contours. I have the 79" size of the Seattle skyline and spent less than an hour following all of the steps to apply it. I hope it stays strongly adhered and doesn't come loose over time!

You have lots of nice products that… You have lots of nice products that touched my heart without using your wonderful products. I can't stay. I recommend that you please enhance the consistency of your graphics on the website.

Product was completely DIFFERENT than… Product was completely DIFFERENT than what was pictured on the website. I sent a detailed email to their support department with pictures comparing what was shown on their site and what was actually received. I sent a follow-up email after no response for 2 days. I still have not received a response now after 3 days.