I paid $4.99 for 3 day shipping and… I paid $4.99 for 3 day shipping and have not received my order or an email about my order. I purchased a $25.00 item with no idea when I will receive it. I paid for the Express delivery because of needing it by the end of this week. Why charge for Express delivery if you can not get the item here by the time promised.

Product was completely DIFFERENT than… Product was completely DIFFERENT than what was pictured on the website. I sent a detailed email to their support department with pictures comparing what was shown on their site and what was actually received. I sent a follow-up email after no response for 2 days. I still have not received a response now after 3 days.

Disappointed have not received my merchandise. Made many attempts to contact through phone and email. No response.

SCAM COMPANY Ordered through Houzz and they never shipped my products or responded to my emails. Phone is disconnected. STAY AWAY FROM THIS COMPANY

I haven’t had any confirmation of my… I haven’t had any confirmation of my package shipping and it’s been several days. No email correspondence at all! Super frustrating