My two American Hollies arrived… My two American Hollies arrived quickly, were healthy and taller than I expected. Both trees are very well shaped and they came at the right time since its supposed to be warm this weekend so I can plant them. Nurseries here do not sell American Hollies, even though NC is part of their native range so I'm glad FGT had them for sale.

So happy to find this company This is the 3rd time I've ordered from FGT and never been disappointed. Most recent delivery was a fiddle leaf fig. It arrived on time, was well packaged in excellent condition, and came with detailed care instrux. Past orders have been for shade trees; all healthy and fairly priced. I've recommended FGT to friends and neighbors and will continue to order from them.

They ship dead trees now. Avoid We have bought several trees from them but the recent one came almost dead. We planted Italian plum tree hoping it will recover but since it lost most of the leaves it died right away. Customer service refused to send a replacement so we suggest everybody to go with a different vendor that supports their product.

FGT short sighted, unfair managment position A couple of years ago, we purchased some citrus trees from FGT, as well as a one year warranty. Five months after the purchase. we received correspondence that some of the citrus trees may have a canker disease and the trees that they recently sold would have to confiscated by the Dept. of Agriculture, tested. then destroyed. While the trees looked healthy, they were confiscated by the DoA. FGT said that they would replace the trees....and they did. However, the replacement trees died 8-9 months later. When I attempted to exercise the 12-month warranty, FGT refused, saying that the trees they replaced from DoA seizure did not reset the warranty (so, in essence, I had a 7 month warranty on the replacment trees). When I pointed out that FGT had to replace all citrus trees sold during the affected period, regardless whether under a warranty or not, their management refused to reconsider or even discuss. I said, "OK, fine, but your short sighted, unfair, and unreasonable position would cost you a customer for life and make me a crusader to discourage friends, colleagues, and family from doing business with them." So when I decided to expand my orchard, I turned to a new company (or so I thought): Brighter Blooms. When my new trees stared showing up in FGT packaging, I did some digging and found out that Brighter Blooms is just another brand at the FGT facility. While the Brighter Bloom trees are doing OK so far, I will no longer doing business and will continue my crusade to include them. So.....looking for a new tree/plant organization to do business with. UPDATE - FGT indeed went the extra mile to right-a-wrong. It was explained to me that replacement trees (historically replaced under a warranty) do not extend the warranty period. This was/is their policy. FGT employees that I was dealing with was simply following policy and I find no fault with them. Where the fault lies/lay is with FGT corporate management, who did not amend their policy when they were forced to remove potentially diseased trees to accommodate this unusual circumstance. Since they did not amend the policy, the FGT employees were forced to keep adhering to the policy of not extending warranties (even though this was a mandatory tree removal act). At any rate, FGT did reach out and righted this wrong. I am appreciative and retract my crusade to never do business with them again.

All of the arborvitaes and holly trees… All of the arborvitaes and holly trees I bought died.