DO NOT USE THIS COMPANY!!! DO NOT USE THIS COMPANY. Their furniture is THE WORST.. It’s like sitting on cement, They offer all kinds of guarantees… until you need to send something back. Our experience has been one big nightmare. AND NOW… they want to charge me $1000 to send this piece of crap furniture back. That is WRONG. I have tried for 2 weeks to get this resolved. We can’t move into our new home because WOODHAVEN FURNITURE is putting the screws to us. ITS ONE BIG SCAM. DO NOT BUY FROM THESE THEIVES!!! THEY ARE AS EVIL AS THEY COME. SHAME ON YOU WH FURNITURE

Does anyone even work at this company… Does anyone even work at this company any longer???? Bought a sectional in Feb and the arm is very loose and the ottoman have boards that came apart inside. Bought it thru Arron's rental and paid it off immediately SO, since I don't owe money they can't have it serviced thru them. I have called this NON working number several times and emailed with NO response. So I am to assume, just as others stated in their reviews, we are ALL left with crap quality and NO support and stolen money in my eyes as you have sold defective materials and given a warranty that can't be honered. Guess BBB is the next stop or maybe, we all pull together for a class action lawsuit??? Anyone care to acknowledge my concerns now???

This is great company This is great company. We ordered a sleeper sofa from them but we had never ordered something as big as furniture online. Their team was very helpful and responsive. My wife "spoke" (on their chat on their site) multiple times before ordering and they were always responsive. But what surprised us was that even after it was delivered (for free, btw), we were still easily able to get a response from them on the chat. We don't like when you can't get customer service from a business AFTER you buy and Woodhaven did great on this. The sleeper sofa is great, too. I guess all sofabeds are like this but when you sit on it, it's firmer than it looked in online. It's soft and still very comfortable. We're happy with the quality for the price.

Great couch, great service! We were searching for a sectional and Woodhaven came up through Google. They had the best prices for the couch we were looking for. We were hesitant to buy furniture from a new site without trying it in person but are glad we did! We chatted with the customer support team and they were super helpful, making sure that we could fit the couch in our basement and handling all our incessant questions about the fabric and colors. The couch looks better than it does online and the quality of the cushions far exceeded our expectations. I expect this couch to last for a long time. In addition the delivery was great. We have a third floor walkup that has tight corners and the support delivery men were able to navigate through all the turns and assemble the couch for us.

Tried to contact the company 3 or 4… Tried to contact the company 3 or 4 times with no results. Love my couches, but the inside stuffing cases fell apart-totally disintegrated. Tried to contact them to buy new stuffing cases but no response.