Worst experience of my life My husband and I ordered a couch from here in January, it "shipped" and is STILL sitting in the same warehouse for almost 3 weeks!!!! We contact them daily and every day it's a new excuse with them. I'm pregnant and we don't have a couch to sit on!! My back hurts because i have to sit on our bed!! This is f**king ridiculous!!!!!

This company is the worse furniture… This company is the worse furniture company that I have had the displeasure of ordering from. And to make matters worse, there is no one in management fir me to speak with per the emoyees that answered the support line. I purchased a living room set and received a delivery date. I waited 3 weeks and took a day off from work and no deliver, no call. I spend a total of 8hours over 2 days trying to get answers and the only thing I got was the delivery company is new and has been making many mistakes including scheduling orders without picking up the furniture. I have pleaded with the customer service reps to have someone in management contact me but I was told they are always in meetings and is not available. I have filed a clain with GA attorney General office and BBB. Your response is late and fake. Use the time to train your staff on improving customer service and customer sensitivity. I was left traumatize from the unnecessary stress you caused. The o lying furniture I requested to be picked up was your incomplete set.

DO NOT USE THIS COMPANY!!! DO NOT USE THIS COMPANY. Their furniture is THE WORST.. It’s like sitting on cement, They offer all kinds of guarantees… until you need to send something back. Our experience has been one big nightmare. AND NOW… they want to charge me $1000 to send this piece of crap furniture back. That is WRONG. I have tried for 2 weeks to get this resolved. We can’t move into our new home because WOODHAVEN FURNITURE is putting the screws to us. ITS ONE BIG SCAM. DO NOT BUY FROM THESE THEIVES!!! THEY ARE AS EVIL AS THEY COME. SHAME ON YOU WH FURNITURE

I bought a couch and loveseat in Feb… I bought a couch and loveseat in Feb 2022 and by October the couch wooden frame broke. The wood was pushed out the back through the fabric and dented the wall. The left arm is loose. The furniture is barely used as it’s in our back living room. I tried emailing several times with no response. Called but numbers are no good.

Read before ordering I waited 3 weeks for a couch and love seat. The love seat came with a caved in side and when emailing support I’ve for 1 response out of 4 emails on get money back or a new love seat. I will never order from here again. Customer service department… CUSTOMER SERVICE is the key word and they seem to have none. It’s been over a month since delivery and the original email.