Read before ordering I waited 3 weeks for a couch and love seat. The love seat came with a caved in side and when emailing support I’ve for 1 response out of 4 emails on get money back or a new love seat. I will never order from here again. Customer service department… CUSTOMER SERVICE is the key word and they seem to have none. It’s been over a month since delivery and the original email.

This company is the worse furniture… This company is the worse furniture company that I have had the displeasure of ordering from. And to make matters worse, there is no one in management fir me to speak with per the emoyees that answered the support line. I purchased a living room set and received a delivery date. I waited 3 weeks and took a day off from work and no deliver, no call. I spend a total of 8hours over 2 days trying to get answers and the only thing I got was the delivery company is new and has been making many mistakes including scheduling orders without picking up the furniture. I have pleaded with the customer service reps to have someone in management contact me but I was told they are always in meetings and is not available. I have filed a clain with GA attorney General office and BBB. Your response is late and fake. Use the time to train your staff on improving customer service and customer sensitivity. I was left traumatize from the unnecessary stress you caused. The o lying furniture I requested to be picked up was your incomplete set.

Don’t expect them to return your calls! We ordered our furniture in January and it was delivered in a timely manner, when promised in about 3 weeks. The delivery, however, was far from “white glove”. The delivery guys were great, but honestly had no clue that they were supposed to unpack and assemble the furniture and throw away the boxes and wrapping. Apparently, the delivery company, subs out some of their delivery jobs, without making sure the company knows they are supposed to be doing “white glove delivery”. The furniture looked good except for a corner on the back of the sofa that the upholstery didn’t completely cover the corner. There were some minor things lose on a chair that my husband fixed but we called the day of delivery and noted on the delivery invoice, the damage to the back of the sofa! I have called twice since delivery in late January and promised that a manager would return my call…but we have never heard a word. I would love to order an ottoman to go with a chair I ordered, but wouldn’t dare, just because they don’t even have the decency to call me back. Very unprofessional. The furniture is hard, but should hold up good in a beach condo…shouldn’t ever sag anyway. I do not recommend this company. (The furniture was ordered in my husband’s name, Robert Parker. and was delivered to North Myrtle Beach, SC)

Worst experience of my life My husband and I ordered a couch from here in January, it "shipped" and is STILL sitting in the same warehouse for almost 3 weeks!!!! We contact them daily and every day it's a new excuse with them. I'm pregnant and we don't have a couch to sit on!! My back hurts because i have to sit on our bed!! This is f**king ridiculous!!!!!

Great couch, great service! We were searching for a sectional and Woodhaven came up through Google. They had the best prices for the couch we were looking for. We were hesitant to buy furniture from a new site without trying it in person but are glad we did! We chatted with the customer support team and they were super helpful, making sure that we could fit the couch in our basement and handling all our incessant questions about the fabric and colors. The couch looks better than it does online and the quality of the cushions far exceeded our expectations. I expect this couch to last for a long time. In addition the delivery was great. We have a third floor walkup that has tight corners and the support delivery men were able to navigate through all the turns and assemble the couch for us.