Society6

1655 26th Street, 90404, Santa Monica, United States
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1.45
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

10.00%

1

80.00%
About Society6

Society6 is where artists connect with unique opportunities, and sell their work as a variety of products.

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Cam
AU

Risky website - disappoint quality phone case - best to avoid Ordered a phone case, cream background with rainbows. It arrived quite quickly but the print quality is awful. It looks like it’s been printed from a photograph of the design so the image is grainy and not high resolution. The colours are not good, particularly the cream background looks a nasty yellow, kind of nicotine stained yellow rather than cream. Clearly very little attention is paid to ensuring print quality is high. I have contacted customer service to rectify and was denied any assistance - essentially, if the print quality is poor that’s just too bad. No offer of refund or replacement. It really isn’t worth risking a purchase from this website, the products are expensive and there is no guarantee of quality. Choose a website with a better customer service reputation of buy in person.

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Deena
GB

Im surprised people are rating them… Im surprised people are rating them badly. Ive been buying things for 6 years from them and never had any problems. Just placed another order yesterday and its already started being shipped.

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LKS
GB

No. Never again. Paid extra to have my order arrive on Friday-which was clearly stated on the shipping options -(party on Sunday), only to find it shipped on Thursday now arriving Tuesday. Contacted customer service who first claimed I was a liar, then confused about their policies and then just nope, sucks for you. Karla (Society6) Dec 18, 2023, 14:49 PST Hi Latrice, Thank you for reaching back, At this time, your order is within the time frame delivery. Unfortunately we are not able to issue a refund for your shipping. Your feedback is jotted down and passed onto the appropriate team for review If it isn’t received by Today, please let us know and I will assist you. Best, Karla Society6 Customer Support

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Ian
JP

Fine when things are fine, not good when something comes up I've bought from them in the past a-ok, even had a second order along with the order in question. One of the two most recent orders never arrived, I wasn't able to follow up within what I learned was a 30 day window (I live abroad from where it was delivered and only visit twice a year) and they were not at all flexible or willing to discuss alternatives. Lost a customer 🤷‍♂️

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Dave
GB

Difficult to get them to listen Difficult to get them to listen, help and actually understand the issue. They offer payment through Amazon, which we all know allows returns on all item - but when I made this point to Sociaty6 they still pretty much said "tough luck" Very unwilling to help in anyway. They should be called sociaty0 in my opionion - I will never ever buying anything from these guys again.

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