Tania D Asnes
GBThey shipped an art print FOLDED UP I ordered a 22x28" art print. It was shipped FOLDED UP LIKE AN ACCORDION in 4" increments in a thin, flimsy, flat cardboard package. It obviously arrived severely creased, in no condition to frame. I did get my refund immediately after providing photos. This was truly a bizarre experience. I feel bad for the artist whose work I liked but wasn't able to actually support or hang up on my wall in the end.
Matt
GBAccount deleted Reviewing as a seller We only get a very small cut of the overinflated prices that Society 6 charge when we sell something. They are now charging us a monthly fee to use the site, which is on top of shipping fees they introduced earlier this year. Propping up a struggling business by exploiting hard working artists is a disgrace Account deleted. Sellers and buyers, please do not support this business.
Cam
AURisky website - disappoint quality phone case - best to avoid Ordered a phone case, cream background with rainbows. It arrived quite quickly but the print quality is awful. It looks like it’s been printed from a photograph of the design so the image is grainy and not high resolution. The colours are not good, particularly the cream background looks a nasty yellow, kind of nicotine stained yellow rather than cream. Clearly very little attention is paid to ensuring print quality is high. I have contacted customer service to rectify and was denied any assistance - essentially, if the print quality is poor that’s just too bad. No offer of refund or replacement. It really isn’t worth risking a purchase from this website, the products are expensive and there is no guarantee of quality. Choose a website with a better customer service reputation of buy in person.
LKS
GBNo. Never again. Paid extra to have my order arrive on Friday-which was clearly stated on the shipping options -(party on Sunday), only to find it shipped on Thursday now arriving Tuesday. Contacted customer service who first claimed I was a liar, then confused about their policies and then just nope, sucks for you. Karla (Society6) Dec 18, 2023, 14:49 PST Hi Latrice, Thank you for reaching back, At this time, your order is within the time frame delivery. Unfortunately we are not able to issue a refund for your shipping. Your feedback is jotted down and passed onto the appropriate team for review If it isn’t received by Today, please let us know and I will assist you. Best, Karla Society6 Customer Support
James Camp
GBTerrible customer service Terrible customer service, poor quality control. I bought four coffee mugs, $25 each, and the handle fell off one after being just used a few times. Since it happened after my 30 days since having purchased, they declined to help me in anyway, or even apologize for the inconvenience. I’ve glued it back on, but really, $25 a mug and not even an apology. This is the worst customer service I can imagine. Save yourself. Never do business with them.