Terrible customer service Terrible customer service, poor quality control. I bought four coffee mugs, $25 each, and the handle fell off one after being just used a few times. Since it happened after my 30 days since having purchased, they declined to help me in anyway, or even apologize for the inconvenience. I’ve glued it back on, but really, $25 a mug and not even an apology. This is the worst customer service I can imagine. Save yourself. Never do business with them.

Thumbs down for a broken marketplace As a seller paying $155.88 USD a year to list my art here, I would recommend new artists stay clear from this website, at least for now. Society6 has a completely broken search function, and newly added artworks have not been visible on the marketplace for at least the last 5 months. If you have any newly added works, I recommend searching for them on the Society6 marketplace by your username, title and specific tags to see if you can find yours, especially if you have been considering signing up for a plan. It will give you an indication of what customers are not seeing. Further, go to any main navigation link on Society6 (backpacks, totes, mugs etc), and check the "new & trending" filter which supposedly would give you newly added items. Take a screenshot of what you see, and check back 1 - 2 weeks later. Heck, check back a month later like I did. I guarantee you'll see the same exact things there, in the same order as they were in your old screenshot. For this alone I would give it a 1 star, as there is simply no point signing up for this platform if your newly added work does not have a sliver of a chance of being found, even with meticulous keyword and description planning. Support brushes this issue off, saying that artists need to promote their works more, or just says their marketplace is struggling with the introduction of the artist plans and their website may "take a few days" to update. I'd say over 120 days has been more than a few. The fact that their advertised "analytics" page for the pro plan only works half the time, and doesn't actually give you any analytics at all and just tells you how many works you have sold over the last 90 days (which is a stat you can see without the analytics feature) is just the icing on the 1 star cake. I hope Society6 improves their website & will change this review if they do, but for now I would recommend giving the artist plans a hard pass.

Generally decent products I see a ton a bad reviews here. I've bought several items from society6 over the past 4 or so years, and I've maybe been disappointed once with a clock that started to lag after a year. I've bought tote bags, bath mats, and other items, and generally I've liked them. I see reviews that say this is all overpriced, which is ridiculous to me if you want customized items. Custom means it costs more. If you're looking for cheap stuff it's not going to be customized.

Please stay away from Society6 Stay away from Society6 and save yourself the time and nerves. I regret joining the platform altogether. Recently, as an artist, you can only upload 10 designs for free. You have to pay for additional designs. I've uploaded many designs over the past few years, put a lot of effort, love, and time into them, only to now be allowed to delete all designs except for 10. It's simply inhumane. Society6 maximally exploits you as an artist. I can only recommend everyone to stay away from it and NOT support this platform.

No. Never again. Paid extra to have my order arrive on Friday-which was clearly stated on the shipping options -(party on Sunday), only to find it shipped on Thursday now arriving Tuesday. Contacted customer service who first claimed I was a liar, then confused about their policies and then just nope, sucks for you. Karla (Society6) Dec 18, 2023, 14:49 PST Hi Latrice, Thank you for reaching back, At this time, your order is within the time frame delivery. Unfortunately we are not able to issue a refund for your shipping. Your feedback is jotted down and passed onto the appropriate team for review If it isn’t received by Today, please let us know and I will assist you. Best, Karla Society6 Customer Support