Im surprised people are rating them… Im surprised people are rating them badly. Ive been buying things for 6 years from them and never had any problems. Just placed another order yesterday and its already started being shipped.

Thumbs down for a broken marketplace As a seller paying $155.88 USD a year to list my art here, I would recommend new artists stay clear from this website, at least for now. Society6 has a completely broken search function, and newly added artworks have not been visible on the marketplace for at least the last 5 months. If you have any newly added works, I recommend searching for them on the Society6 marketplace by your username, title and specific tags to see if you can find yours, especially if you have been considering signing up for a plan. It will give you an indication of what customers are not seeing. Further, go to any main navigation link on Society6 (backpacks, totes, mugs etc), and check the "new & trending" filter which supposedly would give you newly added items. Take a screenshot of what you see, and check back 1 - 2 weeks later. Heck, check back a month later like I did. I guarantee you'll see the same exact things there, in the same order as they were in your old screenshot. For this alone I would give it a 1 star, as there is simply no point signing up for this platform if your newly added work does not have a sliver of a chance of being found, even with meticulous keyword and description planning. Support brushes this issue off, saying that artists need to promote their works more, or just says their marketplace is struggling with the introduction of the artist plans and their website may "take a few days" to update. I'd say over 120 days has been more than a few. The fact that their advertised "analytics" page for the pro plan only works half the time, and doesn't actually give you any analytics at all and just tells you how many works you have sold over the last 90 days (which is a stat you can see without the analytics feature) is just the icing on the 1 star cake. I hope Society6 improves their website & will change this review if they do, but for now I would recommend giving the artist plans a hard pass.

Risky website - disappoint quality phone case - best to avoid Ordered a phone case, cream background with rainbows. It arrived quite quickly but the print quality is awful. It looks like it’s been printed from a photograph of the design so the image is grainy and not high resolution. The colours are not good, particularly the cream background looks a nasty yellow, kind of nicotine stained yellow rather than cream. Clearly very little attention is paid to ensuring print quality is high. I have contacted customer service to rectify and was denied any assistance - essentially, if the print quality is poor that’s just too bad. No offer of refund or replacement. It really isn’t worth risking a purchase from this website, the products are expensive and there is no guarantee of quality. Choose a website with a better customer service reputation of buy in person.

Difficult to get them to listen Difficult to get them to listen, help and actually understand the issue. They offer payment through Amazon, which we all know allows returns on all item - but when I made this point to Sociaty6 they still pretty much said "tough luck" Very unwilling to help in anyway. They should be called sociaty0 in my opionion - I will never ever buying anything from these guys again.

Terrible Customer Service Received a poster riddled with spelling errors, which is ironic because the poster was about writing. Society 6 won't even let me contact the seller so they can fix it and send a new one. Which is basic customer service 101. They also are continuing to sell the same poster with spelling errors to others. This company is a scam.