A+ Experience Great product that was custom made and well priced. The service was great upon ordering, items received in perfect condition given great care in packaging, and install was simple. Highly recommend.

Very happy with our shelves Very happy with our shelves. Customer service was great and shelves were delivered way before the expected eta

Aidan does an exceptional job of… Aidan does an exceptional job of representing Urban Legacy in all respects! He goes above and beyond to be absolutely certain that UL's products and services far exceed expectations! I reach out to him each time I make an RFQ and to discuss the uniqueness of the product I desire. ... He continually delivers far beyond my expectations whether it be from UL's service levels, product quality, follow through, or stunning end product!

Unexpected 1) I purchased your shelves and enjoyed them. After I purchased the SAME shelves one month later, I was surprised you changed the final cut, and the shelves are different 2) One of the newly purchased shelves was defective, and the return procedure is not as simple as should be - I needed reauthorization and had to pay for a FedEx shipment

I had a couple questions about the… I had a couple questions about the shelves I was looking to order and the folks at Urban Legacy got back to me straight away with all the information I needed. I loved knowing the wood comes with a story and is doing good by Nature, plus they look beautiful!