I purchased two pillows from Cosy house… I purchased two pillows from Cosy house collection one was ok the second one was flat and hardly had any stuffing in it ..I emailed Cosy House and they asked me to send a picture which I did but I explained that you could not tell from a picture the lack of stuffing and the weight of the pillow was different to the one that was ok after going backwards and forwards either emails and being asked to send pictures they still didn't understand that pictures did not show thr lack of stuffing..I just wanted them to replace it. I tried to call them but no reply even left a message but nobody called me back. I emailed and they just could not understand that all I wanted was a replacement. I am now returning the pillow under their 30 days guarantee.as I could not get the customer service dept after many emails to understand that the pillow was faulty .. I hope I get a refund .. if you need to return anything that's faulty dont bother to use this company as their customer service aftercare is useless .

Exceptional I purchased: Luxury Pillowcases, Luxury Bed Sheets, Luxury Duvet Cover Set, Luxury Down Alternative Comforter, Luxury Pillow First the goods: The pillow is by far my favorite pillow ever, and I have bought plenty. The sheets are extremely soft and silky. The comforter and duvet cover are both beautiful and the perfect weight. Second the customer service: My emails have been answered immediately and have been beyond helpful and kind. I have never had such an amazing experience with any other company. I am so pleased with both the product and service that I’m writing my first ever review…of anything…ever. I am a Cozy House customer for life!

Best product ever! You gave me 20 percent off even though you said the promotion was over. That is great customer service!

wrinkle and iron-free I have been ordering my bed linen from Cozy for several years now. I love the Secure elastic corner strips to keep the fitted sheet from coming off the bed. Also, the sheets wash well and they dry within 30 minutes in the dryer. A 16” depth is great for a thick mattress. Now let me tell you how comfortable the linen feels on your body and as you lay your head on the pillowcase, you feel the luxury of high-class five-star hotel sheets. You can't go wrong with Cosy House Collection and the colors are super. Check them out.

I love the silky soft feel of the 100%… I love the silky soft feel of the 100% Bamboo sheets. They are very comfortable. Its like sleeping on a cloud they are so soft and fit well with deep pockets for my King size bed. I just bought another set for my granddaughter's 2nd wedding anniversary present. I like all of the Cosy House sheet collection. I have at least 7 sets.