I purchased two pillows from Cosy house… I purchased two pillows from Cosy house collection one was ok the second one was flat and hardly had any stuffing in it ..I emailed Cosy House and they asked me to send a picture which I did but I explained that you could not tell from a picture the lack of stuffing and the weight of the pillow was different to the one that was ok after going backwards and forwards either emails and being asked to send pictures they still didn't understand that pictures did not show thr lack of stuffing..I just wanted them to replace it. I tried to call them but no reply even left a message but nobody called me back. I emailed and they just could not understand that all I wanted was a replacement. I am now returning the pillow under their 30 days guarantee.as I could not get the customer service dept after many emails to understand that the pillow was faulty .. I hope I get a refund .. if you need to return anything that's faulty dont bother to use this company as their customer service aftercare is useless .

Love, Love, Love! Love, love, love their products. Especially their bamboo pj’s! I have worn them this year while undergoing breast cancer treatments and they have kept me cool and comfortable as have their sheets during frequent “hot flashes”. So comfortable, launder perfectly, and enhance my sleeping experience. So thankful for them!

Most comfortable pillow and sheets I've ever owned!!! Nicest pillow and sheet set I've ever owned, and I'm 73 yrs old. All sheets seem scratchy, but not these. Purchased 100% bamboo. So soft and comfortable that I ordered a second set, I ordered a set for my son, and my sister also ordered a set. I'm considering changing out two guest bedrooms to these sheets as well. The pillow has removable fill which makes it perfect for me. You will never regret purchasing from this company. They give wonderful feedback as well.

Cozy House sheets are wonderful Cozy House sheets are wonderful. So comfortable, soft and they are truly LUXURY. Love the temperature control and you don't have to turn anything on to stay cool or warm. Also Love the deep pockets the sheets have, sheets stay put on the bed. Love the owners of Cozy House reaching out to me personally I'm to make sure I am satisfied with my purchases.

CosyHouse Purchased from CosyHouse for a few years now. Sheets are a great product, so soft and comfortable and durable! Great website, excellent product and great service! Highly recommend company and product!