Ease of return. Cosyhouse sheets are by far the most luxurious I have ever slept on. The extra wide corner bands on all 4 corners of the fitted sheet keeps it in place perfectly. Due to an illness I could not return an item in the allotted timeframe, when I explained to them my circumstances they accommodated me. Thank you Cosyhouse.

Questions answered respectfully and professionally. I had questions about how to change my phone number. The representative was patient with me while explaining it. I appreciate this.

Good products I was in at the beginning when CosyHouse first appeared on Facebook. The colors of the pillow cases are rich and deep, and haven't faded with many washings. I bought their big pillows, very soft and supportive, though you do have to take out about half the stuffing to get them to feel right. I have a lot of the sheet sets, too, soft, colorful, and a nice way to decorate. Today I bought some more dryer balls, the perfect antidote to static electricity. Love this company! The only thing I would change is to make the large pillow cases an inch wider, because it's a really tight fit.

I purchased two pillows from Cosy house… I purchased two pillows from Cosy house collection one was ok the second one was flat and hardly had any stuffing in it ..I emailed Cosy House and they asked me to send a picture which I did but I explained that you could not tell from a picture the lack of stuffing and the weight of the pillow was different to the one that was ok after going backwards and forwards either emails and being asked to send pictures they still didn't understand that pictures did not show thr lack of stuffing..I just wanted them to replace it. I tried to call them but no reply even left a message but nobody called me back. I emailed and they just could not understand that all I wanted was a replacement. I am now returning the pillow under their 30 days guarantee.as I could not get the customer service dept after many emails to understand that the pillow was faulty .. I hope I get a refund .. if you need to return anything that's faulty dont bother to use this company as their customer service aftercare is useless .

I love the silky soft feel of the 100%… I love the silky soft feel of the 100% Bamboo sheets. They are very comfortable. Its like sleeping on a cloud they are so soft and fit well with deep pockets for my King size bed. I just bought another set for my granddaughter's 2nd wedding anniversary present. I like all of the Cosy House sheet collection. I have at least 7 sets.