David Reinke
USBad communication & Item Bad communication. Didn’t receive an order confirmation and didn’t receive shipping confirmation. And when I did receive the product, there was a mistake. Had to send back the incorrect item and Inspire Hardware would not send me the correct item until they got the wrong item back. This was their fault and they held up the product for another 2 weeks.
Gloria
USVery pleased with these hard to find… Very pleased with these hard to find edge pulls. Wanted hardware with some lip - these will make it easier to open cabinets on the days my arthritis is worse. Love the matte finish plus they seem sturdier than most others.
Jaks
USWonderful company and amazing customer service Wonderful company and amazing customer service. I was able to contact through IG and find the answer I needed. Whoever messaged back was so helpful including pictures of items I was curious about. We are so pleased with our new door knobs!!! Thank y’all! We will be purchasing more from you!
Missy
USHardware was beautiful, packaging makes no sense Hardware was beautiful, I only give 3 stars because of the packaging. Why would you individually wrap each knob in a fabric sac? Maybe some people like this fancy packaging, but for me all I see is it ending up in a landfill. I'd love to be charged 50 cents less per item and have it come in something simple and recyclable.
Ruth Warren
USKayla made the difference Kayla made the difference! I recently purchased the Bold Black and Gold handles for my gut renovation for cabinets and appliances. The quality and packaging of the product is excellent. Delivery was prompt- within a week. Your customer service is 5 star. Kayla was so helpful in walking me through all my questions. She even went above and beyond to ensure the number of items I needed was either in stock or arriving soon to your warehouse. It helps to have that kind of inside knowledge available for the customer. She sent me a summary of my order and I was able to pay through included link. easy. Thanks Kayla!