Not happy with the purchase my mailbox… Not happy with the purchase my mailbox after a long wait to receive it arrived damaged. I contacted Customer Service and I was informed that someone will contact me by the end of the day that was Thursday May 25th 2023 and I still waiting for the call till today May 29, 2023. I will contact my credit card company to dispute the charges. I am very disappointed.

Fantastic experience Fantastic experience. Sales agents were very familiar with the product I wanted and the accessories I needed. Mailbox and accessories arrived in time period promised. Very easy to assemble.

Highly recommended I was pleasantly surprised at how promptly we received our order. Especially since it was personalized. Gaines packaging was top shelf, too. Not a chance of sustaining damage in transit. Price could not be beat either. 100% satisfaction.

Beautiful Love my new address sign everyone who passes my house ask me where did I got it. Delivery was great no problem why did I wait so long to get it. Thanks

Very nice mailbox... BUT Very nice mailbox, as it should be at this price. However, I was damned disappointed to find that all the external plates, the addresses and monogram, were intended to be held on with essentially double-stick tape. There are nut plates on the plaques, the mailbox has drill points at the appropriate spots, but no hardware is included, so if you wanted to attach these correctly, you'd need to drill the box yourself, and then go to Lowe's and try to match appropriate bolts. That is unacceptable for a $600+ mailbox.