The guitar had glue all over it from… The guitar had glue all over it from the picture. The piece that was signed, was crooked and not glued very well and coming off when I receive the package I have many signed guitars from the Eagles and Don Henley and this is the only one that does not look professional at all. I will think twice about ordering any memorabilia from Charitybuzz. Sincerely, Gary.

Disappointed but determined! Won a trip through Charitybuzz with 2 round trip JetBlue travel certificates to Aruba! Only problem is there are not a lot of seats set aside for travel certificates! So you may find a flight out but no flight coming back on none at all for the dates you want to travel. I finally found a flight going to and coming back and requested to change my dates a week before only to be told the new dates were not available! Thank God I did not book my flights wiht the certificate or I would have lost out!!! Now I have to purchase my flights and I have until November to find somewhere to go so I can use my certificates that I wanted to use with THIS TRIP! UGH!!! Total inconvenience!!!! I just hope to have a beautiful time on my trip so I can leave a review of the hotel and my stay!!!! This may possibly be my first and last auction!!! Glad it went to a good cause though!

Appreciative Georgian I am a frequent user of Charitybuzz. I figure that Uncle Sam is going to take my money, so it is best to get to do unique things or to get unusual items, especially if it benefits charity; therefore, it becomes a win-win situation. I have found the Charitybuzz staff to be most helpful, especially if donors seem to be dragging their heels on redemptions. Keep up the great work!

Charity Buzz Reps EXCELLENT Greetings Charity Buzz Reps; I would have rated FIVE Stars except for the 'hidden' buyers premium add on. That was explained by JoJo (excellent customer service rep) and was adjusted on my first time bid. I have looked at other items and expect to follow more. (Missed a few that closed.) So thank you for assisting charities and continued successes. All the Best, Rich

There were two separate issues There were two separate issues. One lot I won had a signed guitar, signed sheet music and signed book. The sheet music came crumpled and the book never came despite multiple emails. The second was a VIP experience. It took multiple attempts to reach the person who’s name I was given before it was realized she didn’t work for the charity anymore. Still haven’t been able to book the experience