There were two separate issues There were two separate issues. One lot I won had a signed guitar, signed sheet music and signed book. The sheet music came crumpled and the book never came despite multiple emails. The second was a VIP experience. It took multiple attempts to reach the person who’s name I was given before it was realized she didn’t work for the charity anymore. Still haven’t been able to book the experience

A first class experience Immediately after winning the auction, I was contacted with the next steps and follow up person to secure my item. I feel confident that your organization is true to its word and first class!

David Cook Meet and Greet Pop2000 Tour We had an incredible experience - over and above what we expected or referenced in the experience bid on. David was a fantastic host - spending time meeting with us before the show (approx 1/2 hr) and then offering us backstage passes to watch his set from the side stage. People behind the scenes were just as accommodating, showing us where the best place to watch from and offering us refreshments. After David's set we were told we could stay and watch the other acts from the side stage. What a great way to see a show from the artist's perspective. An unforgettable experience.

Charity Buzz Reps EXCELLENT Greetings Charity Buzz Reps; I would have rated FIVE Stars except for the 'hidden' buyers premium add on. That was explained by JoJo (excellent customer service rep) and was adjusted on my first time bid. I have looked at other items and expect to follow more. (Missed a few that closed.) So thank you for assisting charities and continued successes. All the Best, Rich

I’ve gladly supported the charity… I’ve gladly supported the charity function here but tbh I don’t plan on bidding for anything going forward. Not that I don’t support the charity but the Charitybuzz has poor customer service and tbh somewhat disingenuous business practices. Sad but true