Appreciative Georgian I am a frequent user of Charitybuzz. I figure that Uncle Sam is going to take my money, so it is best to get to do unique things or to get unusual items, especially if it benefits charity; therefore, it becomes a win-win situation. I have found the Charitybuzz staff to be most helpful, especially if donors seem to be dragging their heels on redemptions. Keep up the great work!

Disappointed but determined! Won a trip through Charitybuzz with 2 round trip JetBlue travel certificates to Aruba! Only problem is there are not a lot of seats set aside for travel certificates! So you may find a flight out but no flight coming back on none at all for the dates you want to travel. I finally found a flight going to and coming back and requested to change my dates a week before only to be told the new dates were not available! Thank God I did not book my flights wiht the certificate or I would have lost out!!! Now I have to purchase my flights and I have until November to find somewhere to go so I can use my certificates that I wanted to use with THIS TRIP! UGH!!! Total inconvenience!!!! I just hope to have a beautiful time on my trip so I can leave a review of the hotel and my stay!!!! This may possibly be my first and last auction!!! Glad it went to a good cause though!

There were two separate issues There were two separate issues. One lot I won had a signed guitar, signed sheet music and signed book. The sheet music came crumpled and the book never came despite multiple emails. The second was a VIP experience. It took multiple attempts to reach the person who’s name I was given before it was realized she didn’t work for the charity anymore. Still haven’t been able to book the experience

Great customer service and fast responses! I bid on and won an experience at Charitybuzz. Within an hour of winning, they had put me in touch with, and I had made arrangements with, the winner. This was by far the easiest charity auction I’ve won!

Great Experience! You were prompt in notifying me of my winning bid and in providing me with information, as to how to redeem my auction package. All of your agents who assisted me were very friendly, professional and helpful throughout this entire process.