Slow Shipping Been a month and my items still haven’t shipped. Contacted via email and got a canned response

Unhappy Didn't receive package, got an automated email when I ordered stating I would receive my package 10/21 days (sometimes SOONER). Contacted them when I didn't receive my order in that time frame and was told it would be 10/21 days (Sometimes LATER). Still haven't received my package nor an update. This was my first time ordering from this person and it will be my last. So after doing some research, I've noticed many complaints and this company also have an "F" on the BBB website.

The products purchased and the service… The products purchased and the service is beyond great it is to infinity. The owner and the family that support and help her is the best anyone could ever ask for. I have been a customer for the 5 yrs she have been in business and I would NOT CHANGE OR DIVERT to any other shop or purchase anywhere else. I would never get the same service as I get here at THE CONJURE.❤️❤️❤️

The Conjure candles have changed my… The Conjure candles have changed my life and I'm forever grateful to you Miss Lala and your entire team❤️ Thanm you!

When I received my Halo candle it was… When I received my Halo candle it was everything Lala said I seen the work with in 3 days.there amazing you can feel how powerful they are because a scarcity come over you at first it's deep then you have a calm feeling that ensure you that everything going to be alright can't wait to order crossroad candle next.thank you Lala