Problem Resolved. UPDATE: company called me back. Helpful, polite, and apologetic. The mechanical issue was resolved. I'm delighted and happy with the result. The light is now stable and works beautifully. I recommend this product. First Review: Ordered the three foot light. The hardware that attaches the light to the arm is flimsy. Cannot tighten the ball joint; it continues to swivel. The light will not maintain a level position. Called the company, immediately. Friendly response, "They will get back to me." To date, I haven't heard back. Disappointed that this high-end fixture has such poor mechanics. I expect more in this price range.

What a difference! Beautiful The company is amazing from their beautifully made products to their customer service. We purchased a large art light and while expensive it's worth every penny! Our painting has never looked more beautiful.

We are very happy with our Revelite picture lights The person I called was very helpful. I did not want to make a mistake because these lights are quite expensive. But our electrician also knew how to install them for us. We could not connect the lights to an outlet because we did not want the electrician to crawl into our attic. Therefore, he made a small hole in the wall behind each picture and above the baseboard, fished the micro wire through the bottom holes and attached the transformers by each hole. Then he connected the transformer cords to a multi outlet strip plug-in that could reach the existing outlet. Our sofa along that wall covers up the transformers and electric cords. We use the strip switch to turn the lights on and off. We finally can enjoy both of our oil paintings in their entirety.

The website is well laid out and easy… The website is well laid out and easy to navigate. Also, the short videos demonstrating the performance of the products were hugely compelling, and helped me justify the value of the investment.

I Love My Revelite Easel Light! I love my Revelite Easel Light! I purchased it to paint LIVE at weddings and celebrations. I made several calls to the company before placing my order and they helped me choose the best product. With the battery pack my easel can be set up near the action to paint the first dance at wedding receptions. It is also easy to position the 24" wide easel light to shine on the canvas and the palette. At home on my back porch Florida studio I use my Revelite Easel Light to paint on cloudy days, or in the evening.