5000k festoon bulb: good price Good price, product was exactly what I needed. Hard to find 5000k bulbs some times. Wish there were less expensive shipping option.

Great service and lights Customer service was helpful prior to ordering the LED Customer service was helpful prior to ordering the LED Christmas lights (pure white). Order came quickly and the lights are perfect. First, they do not flicker, just as the phone rep had assured me. Second, they are very bright, so much so that I bought a dimmer and the lights work perfectly with dimmer. Only negative is price, but these kind of flicker-free LED light are expensive everywhere.

Poor delivery and no responsibility I ordered a case of T8 flourescent bulbs from them. The box was not marked fragile, glass, or in anyway to indicate the contents. FedEx delivered and proceeded to throw the box 2+ feet onto my concrete porch. I immediately contacted them asking for some compensation (reduction on the order). Nope, I have 1 week to inspect each bulb in the case (i.e. individually test each bulb in a fixture to make sure it works) and then re-contact them to reconcille the issue. I have shared with them the Ring Doorbell video of the driver throwing the box but 1000Bulbs does not care. Leaving tomorrow for an extended international business trip so the 1 week period to assess damages is just not possible.

Extremely happy with their customer… Extremely happy with their customer service and their pricing. Have an account with them that was set up by a different person that is no longer with my organization (didn't know the sign in username or password). I spoke with the Commercial Account Manager and he changed the login information for me and took my order. After I gave him my order, he asked if there was anything else I needed or wanted. After I told him no, he explained to me their minimum order amount and free shipping. I ended up with an extra light fixture and a case of LED bulbs for less than my original order amount.

I had a concern and they were…on top of it. I had a concern and they were immediately on top of it. It ended up being very minor (thank goodness). But they rectified it even though I told them it was not necessary. I will continue to use them for our light bulb needs.