Poor delivery and no responsibility I ordered a case of T8 flourescent bulbs from them. The box was not marked fragile, glass, or in anyway to indicate the contents. FedEx delivered and proceeded to throw the box 2+ feet onto my concrete porch. I immediately contacted them asking for some compensation (reduction on the order). Nope, I have 1 week to inspect each bulb in the case (i.e. individually test each bulb in a fixture to make sure it works) and then re-contact them to reconcille the issue. I have shared with them the Ring Doorbell video of the driver throwing the box but 1000Bulbs does not care. Leaving tomorrow for an extended international business trip so the 1 week period to assess damages is just not possible.

Outstanding Custer service Outstanding Custer service. It’s always a pleasure doing business with a team of experts. When you get a great company like this and the “same” advisor that knows you by name, you have a known quantity that understands you and your needs! Great customer service and Connor is out representing the company and its values. Bob Effler

The person who answered the phone was…knowledgeable The person who answered the phone was absolutely great because she was patient, smart, and when she could not find an item I requested she found another source for me to go to. That's Awesome! Thank you 1000bulbs! James Truesdale

Great experience Before contacting 1000 Bulbs, I had tried multiple other sites and an unsuccessful trip to a big box store to find LED replacement bulbs that fit our fixture. The chat operator responded immediately to my inquiry and located two options. The order arrived very quickly and the bulbs were exactly what I needed.

I was helped by Chad Pederson I was helped by Chad Pederson. He was incredibly helpful with the kind of lighting I needed. He asked for specifics..size of the room, current light situation and my price range. Once he had all of the information, he sent me three choices of lighting and made suggestions of what he think might be best. He was friendly, had a good sense of humor and you now have a customer for life. I've already given 1000Bulbs information to two of my friends. The lighting arrived safely and we are going to install tomorrow. Thank you and special thanks to Chad in Nebraska!