Great experience Effective and safe process to sign up, bid and pay. I did call the seller and confirm it was a reputable jeweler. The escrow process gave me a lot of comfort. Recommend confirming the buyer before sending a wire for safety. Overall great process.

Great communication and service I have bought 3 watches through Grailzee (between $3k and $13k). The process is seamless and as advertised. Customer Service staff is in constant communication. Helpful and trustworthy.

Exceptional watch trading plateform! The customer service and communication is amazing! Way better than other platforms, Their staff is knowledgable and able to assist in every step of the process.

Fraud, Fraud, Fraud Do not do business with Grailzee. They are worthless. I successfully bid on a Rolex. I paid the 5% deposit. The watch was send to Bennisson, the "authentication" center. They issued a report. The report said the the "watch was inspected for authenticity." NO STATEMENT AS TO WHETHER OR NOT THE WATCH WAS AUTHENTIC. I requested a statement or report as to the "authenticity" of the watch. Spoke to Ethan at Grailzee - worthless. Spoke the Cal, the "owner" of Bennisson - arrogant and condescending. Ethan and Cal each said the Rolex was authentic and "don't worry." But they refused to issue a written "Authentication Report" as I was promised by Grailzee. Transaction cancelled by Grailzee. They refuse to issue a refund. They hide behind the small print on the website which basically says "we take your money and make no promises." This is a FRAUD operation between Grailzee and Bennisson to take your money and do nothing. FRUAD FRAUD FRAUD

Great service! The process of purchasing a watch is smooth, what I loved was the personalised follow up and support, not automated but a real person! Excellent and I am one very happy buyer!