Nancy L.
GBI would highly recommend this family business It is so nice to work with a family business. I bought a bowl, and it did not work out. They bent over backwards to correct my mistake in ordering. I will be ordering from them again when I need something. Thank you again for my wonderful shopping experience!
MJ Ay
GBNeeded parts for my older Oster Classic… Needed parts for my older Oster Classic blender & they had them all at a very reasonable price. Delivery was also excellent. Highly recommended
Brent Stevenson
GBTheir policy and terms are misleading. Customer paid expedited shipping and received product a week later. I placed an order on 10/16/13 (time) and paid for expedited shipping. I received the order a week later (10/22/13) at approximately 7:45pm. The total for the order was $107, however $70+ were due to shipping. How could anyone call it expedited shipping when it arrives a whole week later? You had to buy the product first before they would give you any kind of shipping date (even expedited). I placed calls to customer service and they said that I would have to ship the product back at my own expense only to get a $30 credit (the cost of the product...shipping won't be refunded). Needless to say, I won't ever use this seller again and won't shop on Amazon anymore since they promote these types of companies to deceive their customers. Their customer service was a joke and the owner David didn't return any emails (was expected from that type of company). I want my full refund of $107.47
Heather Vesel Allen
GBExcellent Service Overall I ordered an item on Friday afternoon and received it Monday. The item was just as expected. I did have a question for their customer service department; my call was answered promptly and my question was answered in a courteous and professional manner.
Kymm
GBI contacted Goodmans as I had lost the… I contacted Goodmans as I had lost the remote to my soundbar and could not find a replacement online. I emailed them at 0818 this morning. Their initial reply was less than 20 minutes later. Completely sorted less than 2 hours later - a replacement remote for an obsolete product is on the way. Fantastic customer service.