Lack of communication is not acceptable I haven’t had my order. I can’t call so have emailed 3 times now and keep getting a random message saying part of my order is waiting for me?? Waiting where? I’ve paid for delivery yet there is t a tracking number available. I understand delays but your lack of communication is not acceptable. This is the first time I have ordered from you and unless I get a valid response tomorrow I will not be using you again.

Very quick delivery Very quick delivery, beautiful range of products that all worked incredibly well. I have no faults at all. Thank you!

good service very quick with delivery…body butters etc good service very quick with delivery only just tried making some products with the ingredients I bought so at this stage cannot comment, but first impression is they are really good, the prices are also excellent great value for money. well done

Communication is very poor Communication is very poor. Had to wait almost 3 weeks for delivery although extended times on website said an extra 4 days. Had to pay the price of express delivery 24 Tracked to use 1st Class postage only. Tried to ring company and was redirected to email as no enquiries being taken about delivery, and no response on email for a few days. Has badly impacted business. Better delivery prices should be offered whilst deadlines are unable to be met and perhaps new orders should not be taken if inundated or increase of orders are made, of which the company are struggling to keep up to date with.

Arrived in good time but not sure of… Arrived in good time but not sure of the quality of the Castor Oil. Our previous supply only had a slight colour but the colour of this one has influenced the the soap mix and we need to see how it dries out.