Marjorie
GBQuestion answered fast I emailed a question about a weird JD base bulb, not knowing if it would work for me in the size they carried. I got an answer the next day that was personal and reassuring, and yes, the bulb fit perfectly. I very much appreciated the customer service.
tennis bum
GBCould't be better Go chat connection to make sure that I was ordering the right bulbs. The I got them and realized I meant to get the clear rather than the frosted, Called Light Bulbs, Etc. and they gave me the option of reordering and sending the others back, or returning for exchange with no postage for reshipping. I couldn't have been happier.
Robert Garrou
GBEvaluation of my first order Good, quick service. Solid, safe packaging. Lots of explanations on website. With so many Ott bulbs, it was somewhat time consuming to make the right selection. However, I did eventually mahe the right choice. Replacement lamp works fine. Will probably do more business in the future. Thank you.
Gary O.
GBlight bulbs & questions. I love this company. It carries all the bulbs I use around the house & landscaping lighting as well. I used their online service to chat with a customer relations person to ask some questions on lighting. They explained & assisted in my order. Received an email confirmation on my order & another when it was shipped out. Very good & professional company.
Carole
GBQuick Service, Excellent Selection This company has a huge selection from which to choose. I found what I needed right away, even though it was an older model specialty bulb. The ordering process was very simple and delivery was quick. The only reason that I gave them 4 stars instead of 5 was that all the documents that I was able to access after the sale, for which I paid by credit card, still showed the total due. For tax purposes, businesses need receipts that show that the invoice was paid by credit card. There was nothing to show that the bill had been paid. Minor issue, but an opportunity to provide even better service. Will definitely use this company again.