Stanley Rappoport
USOnline Competition An online competitor is selling Ushio MR-16 50W 12V Halogen Bulbs for a much lesser price. I ordered them from Lightbulbs, etc. as a loyal customer for the past 8 or 9 yrs. but would like an explanation for the price difference. Stanley Rappoport
Edwin
USPlug-in dimmers don't work with this dimmable T9 LED bulb. Got a couple T9 dimmable LED bulbs for my picture light, to replace the T10 incandescents. The T9 bulbs are great except for one thing. There aren't any plug-in type dimmers that work with these bulbs. Tried a touch pad type Westek dimmer. No good; flickers at all brightness settings. Tried a Lutron slide-type "Credenza" dimmer; same result. Both these dimmers claim to work with LED bulbs. Lutron has an extensive list of "compatible" bulbs for their dimmer, but they've apparently never heard of the Bulbrite brand of bulbs. Bottom line: MAYBE these dimmable T9 bulbs will dim properly if you have a hard-wired wall dimmer switch, but they won't cut it with the available plug-in type dimmers.
Bob
USCustomer Service Lacking I have done business with this company in the past and had no complaints. This time, however, one of the bulbs I ordered was broken. I believe this was a result of the way the bulbs were packed for shipping. These bulbs come in packages of two and are mounted on cardboard with plastic over the top. The packages were stacked in a box with nothing in between them; the box had no top; and packing paper was laid on top. I contacted customer service to suggest that they do a better job packing this type of light bulb, and the response I received was "seriously?" This sounded to me as if the representative thought I was lying, and I didn't appreciate that. As these bulbs cost less than a dollar each, I will give it no further thought. I was only trying to be helpful in my feedback.
Robert Garrou
USEvaluation of my first order Good, quick service. Solid, safe packaging. Lots of explanations on website. With so many Ott bulbs, it was somewhat time consuming to make the right selection. However, I did eventually mahe the right choice. Replacement lamp works fine. Will probably do more business in the future. Thank you.
LARRY
USMy Road to Brightness This is the first time that I have purchased anything from 'Light Bulbs, etc'....Their on-line catalog was easy to read with enough pictures and explanations that I made my purchase easily...... I have been unable to find what I wanted at several stores I searched. This was easy......and......I wasted no more time or gasoline. Very economical prices and excellent FREE service right to my front door. THANK YOU..............