Light Bulbs, Etc

14821 W. 99th Street, 66215, Lenexa
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4.20
Based on 20 Reviews

5

50.00%

4

30.00%

3

15.00%

2

0.00%

1

5.00%
About Light Bulbs, Etc

Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today! Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business. Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years. We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business. -The Light Bulbs Etc. Family

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Carole
US

Quick Service, Excellent Selection This company has a huge selection from which to choose. I found what I needed right away, even though it was an older model specialty bulb. The ordering process was very simple and delivery was quick. The only reason that I gave them 4 stars instead of 5 was that all the documents that I was able to access after the sale, for which I paid by credit card, still showed the total due. For tax purposes, businesses need receipts that show that the invoice was paid by credit card. There was nothing to show that the bill had been paid. Minor issue, but an opportunity to provide even better service. Will definitely use this company again.

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John K.
US

Great Inventory and Fast Service. I appreciate your well-organized web site. It enables quick access to viewing a large and complete inventory, The only policy I would like to see changed is the shipping costs. For small orders it is disproportionately expensive. Eliminate it for small orders and make it nominal for a larger sales. Better yet, think Amazon or Nordstrom Service.

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Steve T.
US

Order Incomplete Purchased nine bulbs and received nine boxes but one box did not have a bulb inside. Sent a message to Light Bulbs Etc customer service but did not receive a reply. Now going to try the toll free telephone number to get the issue resolved. Prices were good and shipping was rapid.

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JAMES
US

Very fast delivery and a product we could not purchase in stores. We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb cost was extremely reasonable. Therefore, putting all the cost factors together, the overall expense was quite good. The delivery was a lot faster than what we expected, which was a pleasant surprise.

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Dave
US

Fast ship, missing products Received the goods quickly. Order was short by 4bulbs. no explanation, I called and was told they would ship remainder out immediately. Honest oversight I'm sure. Easy to work with! Will order from again.

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