Great company delivered item sooner … Great company delivered item sooner than expected. Would differently use Farralane again.

Great customer service!… My shipment was originally lost but these guys overnighted my package immediately when they found out. Thanks!

Great product selection at honest … Great product selection at honest prices and excellent customer service. I never review companies but it was my first time purchasing through Farralane and I was very impressed.

I placed an order then was told light not available for 8 weeks and still waiting on credit. I placed an order, then when I went to print out specs after I processed order. The light came up as being $40 less. I called and spoke to a gentleman who said he'd discount it to $70 so not sure why it wouldnt be $49 instead of $89. Then he called and said he was going to issue credit because light was 8 weeks out, then he was going to check on a shorter fixture and now I havent heard anything back. As its stands, I've been charged $109.74, no idea if i'm getting light or not? Credit was not issued. So I would have to give this company a very poor rating!

Perfect customer service. My item was shipped quickly and my one call to customer service was answered by a person. My concern was addressed and resolved immediately.