excellent customer service I madw a mistake placing two itemss from the same product. I called and the customer service specialist was very polite. CSS canceles the duplicate and three days after i got the reimbursement in my credit card. I definitely will buy again in this website.

Good Deal on HiVite Drops I use these HiVite vitamins for my elderly cat, recommended by my vet, and they improve her health noticeably. IdealPetXccessories offers the best deal I've found for them. Much cheaper than the vet, quick shipment and well packaged.

Now you see me, now you don't. Ordered product, received confirmation email that they are getting package ready and would email when ready to ship. 7 days later, no further emails and no package. Tried calling but automated answer says to leave a message. Shouldn't take 7 days to ship anything if you have the product on hand. This will be the last time shopping here. Not really saving money if you don't receive the product in a timely manor and have to buy locally so your pets are covered.

Excellent service Your prices are amazing and the service is exceptional. My little girl has hip dysplacia and the vet recommended the new pills I ordered from you guys. I will continue ordering from you guys. Oh, almost forgot. Super quick shipping. Love you guys.

Great prices, slow free shipping option For pet items where design is not an issue I shop price. IdealPetXcessories has shown up as a repeat vendor for me over the past year on price basis. Shipping's another story. The free shipping option—most welcome—turns out to be glacially slow. The trouble is that the paid shipping tier is very expensive (roughly $13 for an Rx pill bottle). I'd feel better served if the site offered clear delivery times for the various options during the purchase process AND b) a reasonably priced ($5 priority as an example) option for small items. Note: I'm working from memory here, writing this review. My sense, not certainty, is that my shipping critique is accurate.