Great prices, slow free shipping option For pet items where design is not an issue I shop price. IdealPetXcessories has shown up as a repeat vendor for me over the past year on price basis. Shipping's another story. The free shipping option—most welcome—turns out to be glacially slow. The trouble is that the paid shipping tier is very expensive (roughly $13 for an Rx pill bottle). I'd feel better served if the site offered clear delivery times for the various options during the purchase process AND b) a reasonably priced ($5 priority as an example) option for small items. Note: I'm working from memory here, writing this review. My sense, not certainty, is that my shipping critique is accurate.

Provided email that saved the day! I had ordered 2 difference sizes of the dasuquin meds for large and small dogs and I had ordered the 250 ct, we have nine dogs, unfortunately that size has been discontinued so they wrote an email to let me know. Rechecking my original order I discovered that I had made a mistake and ordered all meds for small dogs! So I would have had to send back and reorder! Thanks for being on top of everything. Customer service lady could not of been nicer!

I am very frustrated as I write this … I am very frustrated as I write this review. I order Azodyl for my cat last Thursday and paid for second day air and the cooler case. When I checked the mail today, still no product and I went online and all I see is the order is confirmed - not even shipped yet. This is very unacceptable - every time I ordered this medicine online with any other company the order shipped that day or the next. Now my cat will be without the medication for a few days as I await its arrival. I went with IdealPetX because their price was a few dollars less expensive but obviously not worth it. I will not order again from them and am waiting to hear when it is shipping or if I need to cancel the order and go with my usual company Allivet. That's what I get for trying to save a couple of dollars - the meds are expensive $83 with shipping but learn and lose.

Lightning fast shipping!! I checked around for "CHERISTAN" for Cats (6 Months of treatments), because Frontline Plus just wasn't doing the trick. Our Vet recommended Cheristan as their new go-to meds for Flea and Tick control. Not only was IdealPet less expensive than everyone else on the web, the shipping was amazingly quick. Thanks for being our new Pet Med supplier!

excellent customer service I madw a mistake placing two itemss from the same product. I called and the customer service specialist was very polite. CSS canceles the duplicate and three days after i got the reimbursement in my credit card. I definitely will buy again in this website.