Great customer service I recently made a purchase from IdealPetXcessories and somehow missed where to sign up for auto ship. I sent an e-mail asking how to correct this and a representative called me immediately. This person was very helpful and respectful. The order was corrected and I received it in a timely manner. I definitely plan to continue the auto ship.

I'm a first time customer. No problems. Must wait to see if my dog agrees! I ordered a med for better liver function in my dog. I'll wait for the next liver function test to determine if it is truly working well. Had no problem with IdealPetX. ordering was easy, and shipment/delivery were within a few days! Especially liked the zero transportation cost. Thank you muchly!

Above and beyond! At the time my order of Denamarin was placed, the listing had not been updated to show the merchandise was back ordered. This was going to be a problem for me. IdealPetXccessories not only located a supply in their area but gave me expedited shipping and got the medicine to me before we ran out. Excellent service!

Great Free shipping, reasonable prices and I received my order in a timely fashion. This was my first time ordering anything from this company and so far so good! I'm hoping this supplement helps my dog. He's on prednisone for mast cell tumors and we're using this to help prevent liver issues. His alt is a little high but nothing too concerning and we hope to keep it that way.

I am very frustrated as I write this … I am very frustrated as I write this review. I order Azodyl for my cat last Thursday and paid for second day air and the cooler case. When I checked the mail today, still no product and I went online and all I see is the order is confirmed - not even shipped yet. This is very unacceptable - every time I ordered this medicine online with any other company the order shipped that day or the next. Now my cat will be without the medication for a few days as I await its arrival. I went with IdealPetX because their price was a few dollars less expensive but obviously not worth it. I will not order again from them and am waiting to hear when it is shipping or if I need to cancel the order and go with my usual company Allivet. That's what I get for trying to save a couple of dollars - the meds are expensive $83 with shipping but learn and lose.