Dasuquin for cats joint health supplement Product was lower in price than at vet's office including shipping. Arrived well packaged in perfect condition. The product itself is a new supplement for my older cat and takes a little time to tell if it really helps with old age joint aches and pains, so I hold comment on this aspect for now. Cat did eat it without reservation when it was sprinkled on top of her food (I really don't think I could "pill" her - torture for her and me).

Lowest price and fastest shipping Decided to buy our dog's flea and tick gel (Activyl) online. I could not believe how much lower the cost is online versus purchasing this med from our vet. IdealPetX had the lowest price I could find and it arrived in 3 days. Very satisfied and will be making all future pet purchases from this company.

Great prices, slow free shipping option For pet items where design is not an issue I shop price. IdealPetXcessories has shown up as a repeat vendor for me over the past year on price basis. Shipping's another story. The free shipping option—most welcome—turns out to be glacially slow. The trouble is that the paid shipping tier is very expensive (roughly $13 for an Rx pill bottle). I'd feel better served if the site offered clear delivery times for the various options during the purchase process AND b) a reasonably priced ($5 priority as an example) option for small items. Note: I'm working from memory here, writing this review. My sense, not certainty, is that my shipping critique is accurate.

Provided email that saved the day! I had ordered 2 difference sizes of the dasuquin meds for large and small dogs and I had ordered the 250 ct, we have nine dogs, unfortunately that size has been discontinued so they wrote an email to let me know. Rechecking my original order I discovered that I had made a mistake and ordered all meds for small dogs! So I would have had to send back and reorder! Thanks for being on top of everything. Customer service lady could not of been nicer!

Now you see me, now you don't. Ordered product, received confirmation email that they are getting package ready and would email when ready to ship. 7 days later, no further emails and no package. Tried calling but automated answer says to leave a message. Shouldn't take 7 days to ship anything if you have the product on hand. This will be the last time shopping here. Not really saving money if you don't receive the product in a timely manor and have to buy locally so your pets are covered.