Provided email that saved the day! I had ordered 2 difference sizes of the dasuquin meds for large and small dogs and I had ordered the 250 ct, we have nine dogs, unfortunately that size has been discontinued so they wrote an email to let me know. Rechecking my original order I discovered that I had made a mistake and ordered all meds for small dogs! So I would have had to send back and reorder! Thanks for being on top of everything. Customer service lady could not of been nicer!

Dasuquin for cats joint health supplement Product was lower in price than at vet's office including shipping. Arrived well packaged in perfect condition. The product itself is a new supplement for my older cat and takes a little time to tell if it really helps with old age joint aches and pains, so I hold comment on this aspect for now. Cat did eat it without reservation when it was sprinkled on top of her food (I really don't think I could "pill" her - torture for her and me).

Lowest price and fastest shipping Decided to buy our dog's flea and tick gel (Activyl) online. I could not believe how much lower the cost is online versus purchasing this med from our vet. IdealPetX had the lowest price I could find and it arrived in 3 days. Very satisfied and will be making all future pet purchases from this company.

Purchased azodyl I purchased three bottles of as azodyl which is supposed to stay cold. I also purchased a cooler and a cold pack so it would stay cool. I paid $20 for expedited shipping. When I receive my email to say it would ship they shipped it regular mail USPS. I've checked online to see where this company is from there's no mention of where they're from. I called numerous times they tell me to leave my name and number because they're too busy to take my call haven't heard back from anyone. They should be easier to contact.

Something has gone wrong here Something has gone wrong here. They were great for months, but earlier this summer, a late-ish delivery and now one that is a month late. What arrived wasn't in the original packaging, so I'm not sure it is the genuine article. I had emailed them, twice, to find out what was going on, but got no response.