Above and beyond! At the time my order of Denamarin was placed, the listing had not been updated to show the merchandise was back ordered. This was going to be a problem for me. IdealPetXccessories not only located a supply in their area but gave me expedited shipping and got the medicine to me before we ran out. Excellent service!

Great customer service I recently made a purchase from IdealPetXcessories and somehow missed where to sign up for auto ship. I sent an e-mail asking how to correct this and a representative called me immediately. This person was very helpful and respectful. The order was corrected and I received it in a timely manner. I definitely plan to continue the auto ship.

Dasuquin for cats joint health supplement Product was lower in price than at vet's office including shipping. Arrived well packaged in perfect condition. The product itself is a new supplement for my older cat and takes a little time to tell if it really helps with old age joint aches and pains, so I hold comment on this aspect for now. Cat did eat it without reservation when it was sprinkled on top of her food (I really don't think I could "pill" her - torture for her and me).

excellent customer service I madw a mistake placing two itemss from the same product. I called and the customer service specialist was very polite. CSS canceles the duplicate and three days after i got the reimbursement in my credit card. I definitely will buy again in this website.

Rewriting review. Ok finally I got it. Did not know they were in Florida their site has no address. So someone finally called me after Hurricane Irma to let me know. I appreciate that. I originally gave a bad review but now I'm taking that review down and giving you 4 stars. Thanks for the product. ☺