excellent customer service I madw a mistake placing two itemss from the same product. I called and the customer service specialist was very polite. CSS canceles the duplicate and three days after i got the reimbursement in my credit card. I definitely will buy again in this website.

Purchased azodyl I purchased three bottles of as azodyl which is supposed to stay cold. I also purchased a cooler and a cold pack so it would stay cool. I paid $20 for expedited shipping. When I receive my email to say it would ship they shipped it regular mail USPS. I've checked online to see where this company is from there's no mention of where they're from. I called numerous times they tell me to leave my name and number because they're too busy to take my call haven't heard back from anyone. They should be easier to contact.

Great customer service I recently made a purchase from IdealPetXcessories and somehow missed where to sign up for auto ship. I sent an e-mail asking how to correct this and a representative called me immediately. This person was very helpful and respectful. The order was corrected and I received it in a timely manner. I definitely plan to continue the auto ship.

Good Deal on HiVite Drops I use these HiVite vitamins for my elderly cat, recommended by my vet, and they improve her health noticeably. IdealPetXccessories offers the best deal I've found for them. Much cheaper than the vet, quick shipment and well packaged.

Dasuquin for cats joint health supplement Product was lower in price than at vet's office including shipping. Arrived well packaged in perfect condition. The product itself is a new supplement for my older cat and takes a little time to tell if it really helps with old age joint aches and pains, so I hold comment on this aspect for now. Cat did eat it without reservation when it was sprinkled on top of her food (I really don't think I could "pill" her - torture for her and me).