Purchased azodyl I purchased three bottles of as azodyl which is supposed to stay cold. I also purchased a cooler and a cold pack so it would stay cool. I paid $20 for expedited shipping. When I receive my email to say it would ship they shipped it regular mail USPS. I've checked online to see where this company is from there's no mention of where they're from. I called numerous times they tell me to leave my name and number because they're too busy to take my call haven't heard back from anyone. They should be easier to contact.

I'm a first time customer. No problems. Must wait to see if my dog agrees! I ordered a med for better liver function in my dog. I'll wait for the next liver function test to determine if it is truly working well. Had no problem with IdealPetX. ordering was easy, and shipment/delivery were within a few days! Especially liked the zero transportation cost. Thank you muchly!

Provided email that saved the day! I had ordered 2 difference sizes of the dasuquin meds for large and small dogs and I had ordered the 250 ct, we have nine dogs, unfortunately that size has been discontinued so they wrote an email to let me know. Rechecking my original order I discovered that I had made a mistake and ordered all meds for small dogs! So I would have had to send back and reorder! Thanks for being on top of everything. Customer service lady could not of been nicer!

excellent customer service I madw a mistake placing two itemss from the same product. I called and the customer service specialist was very polite. CSS canceles the duplicate and three days after i got the reimbursement in my credit card. I definitely will buy again in this website.

Excellent price and service Ordered 2 packages of Activyl flea meds from IdealPetXccessories last week. The price was almost too good to be true. I saved $40 and got free shipping! My package arrived several days later. Will definitely order again.