Dr. Dave Smith
GBLightning fast shipping!! I checked around for "CHERISTAN" for Cats (6 Months of treatments), because Frontline Plus just wasn't doing the trick. Our Vet recommended Cheristan as their new go-to meds for Flea and Tick control. Not only was IdealPet less expensive than everyone else on the web, the shipping was amazingly quick. Thanks for being our new Pet Med supplier!
Bart
GBGreat prices, slow free shipping option For pet items where design is not an issue I shop price. IdealPetXcessories has shown up as a repeat vendor for me over the past year on price basis. Shipping's another story. The free shipping option—most welcome—turns out to be glacially slow. The trouble is that the paid shipping tier is very expensive (roughly $13 for an Rx pill bottle). I'd feel better served if the site offered clear delivery times for the various options during the purchase process AND b) a reasonably priced ($5 priority as an example) option for small items. Note: I'm working from memory here, writing this review. My sense, not certainty, is that my shipping critique is accurate.
LouAnn
GBBest prices! My dog has lung cancer and has been on chemo since May of this year. His liver numbers go up due to the chemo and he has to take Denamarin. It is $116 for a 30 day supply through the specialty clinic, so I went online to see if I can find it cheaper and Ideal PetXcessories was the chepest of everyone who sold it. I save over $50 getting it from Ideal PetXcessories and have already recommended them to a friend who's dog has to take Denamarin also. Best prices, super fast shipping and they have the friendliest employees anywhere!
Carrolan
GBGreat customer service I recently made a purchase from IdealPetXcessories and somehow missed where to sign up for auto ship. I sent an e-mail asking how to correct this and a representative called me immediately. This person was very helpful and respectful. The order was corrected and I received it in a timely manner. I definitely plan to continue the auto ship.
Janet Plumb Flanigan
GBI am very frustrated as I write this … I am very frustrated as I write this review. I order Azodyl for my cat last Thursday and paid for second day air and the cooler case. When I checked the mail today, still no product and I went online and all I see is the order is confirmed - not even shipped yet. This is very unacceptable - every time I ordered this medicine online with any other company the order shipped that day or the next. Now my cat will be without the medication for a few days as I await its arrival. I went with IdealPetX because their price was a few dollars less expensive but obviously not worth it. I will not order again from them and am waiting to hear when it is shipping or if I need to cancel the order and go with my usual company Allivet. That's what I get for trying to save a couple of dollars - the meds are expensive $83 with shipping but learn and lose.