Janet Plumb Flanigan
GBI am very frustrated as I write this … I am very frustrated as I write this review. I order Azodyl for my cat last Thursday and paid for second day air and the cooler case. When I checked the mail today, still no product and I went online and all I see is the order is confirmed - not even shipped yet. This is very unacceptable - every time I ordered this medicine online with any other company the order shipped that day or the next. Now my cat will be without the medication for a few days as I await its arrival. I went with IdealPetX because their price was a few dollars less expensive but obviously not worth it. I will not order again from them and am waiting to hear when it is shipping or if I need to cancel the order and go with my usual company Allivet. That's what I get for trying to save a couple of dollars - the meds are expensive $83 with shipping but learn and lose.
Dr. Dave Smith
GBLightning fast shipping!! I checked around for "CHERISTAN" for Cats (6 Months of treatments), because Frontline Plus just wasn't doing the trick. Our Vet recommended Cheristan as their new go-to meds for Flea and Tick control. Not only was IdealPet less expensive than everyone else on the web, the shipping was amazingly quick. Thanks for being our new Pet Med supplier!
Carrolan
GBGreat customer service I recently made a purchase from IdealPetXcessories and somehow missed where to sign up for auto ship. I sent an e-mail asking how to correct this and a representative called me immediately. This person was very helpful and respectful. The order was corrected and I received it in a timely manner. I definitely plan to continue the auto ship.
Hippietje
GBMost Excellent! I ordered my last batch of Flea & Tick solution from IdealPetXccessories for 2 simple reasons:- 1. They had great reviews from other customers 2. I saved $35 for a box of 6 months flea & tick solution, compared to getting it directly from my vet. Shipping was quick and product was well packed and arrrived in very good condition. I will definitely be ordering my pet's medication from IdealPetXccessories in the future and have no hesitation in recommending them further.
David
GBAbove and beyond! At the time my order of Denamarin was placed, the listing had not been updated to show the merchandise was back ordered. This was going to be a problem for me. IdealPetXccessories not only located a supply in their area but gave me expedited shipping and got the medicine to me before we ran out. Excellent service!