Coffee table issue We ordere a coffee table but it came cracked at the bottom, we informed Vidal XL about the problem and they kindly addressed us about how to prodeed with the returning of the table and how to apply for a refund, all was quick and smooth.

I was very satisfied with fast solution and professional approach. I was very satisfied with fast solution of changing of ordered item throughout Your virtual chat as well as with Your employee Mr. Melmar Agustin.

shipping from China ,very bad quality This company selling very cheap chines quality, also they using different name like topsara.sk Do a good think for your self ,do not buy noting from those company's scam company selling staff under different name to like topsara.com just to avoid bad reviews under vidaXL

Good customer service The item I received matched the picture but wasn’t to the expected standard. As I needed the piece I kept it but didn’t contact VidaXL, however, I left a review on Trustpilot. Immediately on seeing the review, VidaXL contacted me to resolve the issue which was really great customer service!

I saw many bad reviews for this site I saw many bad reviews for this site, I personally had no bad experience with them, ordered a 60cm snowplow (they had the lowest price) which came right on time as requested, thank you.