Quality leaves much to be desired... Ordering and shipping was straightforward and timely. I was disappointed by the quality of the furniture leg/foot. The metal foot was sloppily painted and doesnt appear to be sturdy. Also, the return policy isn't convenient at all and definitely in their favor. I won't order from them or recommend in the future. The quality is just not what I expected.

Poor quality, no credit or refund This is my second order from Forge. The first time, I did receive beautiful solid brass pulls, which were expensive. This time, however, with trust in this company, I placed an order for sale items which were advertised as "satin brass" corner pulls, but turned out to be very low-quality light weight cheap look and feel pulls. They were on sale and advertised as having "some issues with finishes". The 38 pulls I received were in original packaging and had no issues with the finish, they are simply low quality, which look and feel like gold spray painted aluminum. I asked for a refund or store credit and they responded with this, "We always recommend ordering 1-3 pieces before placing a large order", "If we receive any false claims or fraudulent activity we will forward all the conversations to our legal team to handle from here". They refused to give any credit or refund and said that it was a final sale. There were no photos examples of the "finish issues". I feel like this is a bait and switch. I will never buy from this company again. I filed a report with the BBB.

Forge Hardware Studio - Great Service, Great Products Forge Hardware Studio had exactly what I needed, and I sent them an email of appreciation: Thank you again for your response to my question regarding the timing for delivery. Delivery service was great, and the cabinet handles were securely packed with care. Recently the handles were installed, and I am so happy to report that they complement the faucets beautifully. Before I discovered Forge Hardware via my online searches, I was really challenged to find a combination of 3-1/2" and 5" handles in Champagne Bronze to coordinate with the color of the new faucets in our bathroom remodel. I diligently searched a number of websites. No luck!! Then I finally discovered the Forge Hardware website. My searches led me to TEN possibilities for the 3-1/2" and 5" combination. My designer and I narrowed down the choices and agreed on the Champagne Bronze "Regal" handles. It's the perfect choice, and I am soooo grateful. Please share my note of thanks with your team at forgehardwarestudio.com - from Kris, in Reno, NV -

The best! I ordered the Charlie knobs and handles in champagne bronze for my newly renovated kitchen. They look absolutely amazing. The color and finish is a perfect warm gold - exactly what I had imagined - not too shiny and not too bright, and not a pale yellow either. Shipment was incredibly fast and the staff was highly responsive to questions I had pre-ordering. Highly recommend!

The Search is Over..… I purchased the Brass Transitional cabinet pulls and I’m in love with and worth the investment. Aside from the beautiful hardware the customer service was top notch. I was having a hard time finding what I wanted and waited until the end of the renovation to pull the trigger on these but luckily Alex, Cathy and the rest of the staff were able to expedite the shipping and they were packaged so well they didn’t budge. Thank you again to the entire team. I didn’t think anyone would respond.