Thorough with details Thorough with details, great at asking questions. Emailed me to verify I got the part right for my car on Sunday which was not expected and the delivery arrived super fast. Headlight bulbs fit great and have tons of output, only downside is the locking tabs that are used on the housing are smaller than what the standard bulb is so the locking would not work for my headlights. Probably specific issue to my vehicle and not a fault of the product.

Fortunately the HIDS work well Order shipped and delivered as promised. Nicely packaged but I was a little surprised there was no shipping doc for return purposes if necessary, no installation instructions or where to get them (although that was fairly simple to figure out). I had to return the first set of HIDs because, apparently, Hyundai does not use the same connectors for their projector lights as others in the auto industry so. I assume this because I order LEDs from another lighting company and the connectors were the same problem. That's not your fault but that's not mine either. The rep who was doing the fact-finding to determine my issue with the lights finally concurred that I needed H11 and 9005 lights. He topped it off by saying "We won't charge you the 15% restocking fee." Well, bully for youse guys! I gave you the lead; make sure this doesn't happen again to your other Hyundai customers. The other light company didn't threaten me with restock fees. They even paid for shipping the lights back to them. That company was Diode Dynamics. I didn't make my final purchase with them this time because they didn't have HID lights for the Hyundai and I wasn't impressed with the light output from the LED bulbs.

Jump pack wouldn't even turn engine over… Purchased one of their J1003 jump packs with tire inflator. It worked fine with the tire inflator, but I tried to jump one of our work trucks with it, and had to return to the shop for jumper cables when it failed to turn over the engine. Another time I went to Costco, left my headlights on, and returned to a dead battery. Having nothing else but this jump pack, I thought I'll have to try it, but I didn't have my hopes up. Again, it failed to even turn the engine over despite reading 89% after the first time I tried using it. I walked over to the tire center and asked if they could give me a jump start. The technician handed me a portable jump pack, I hooked it up, and my car fired right up. I just have a Honda CR-V, not a big diesel or anything. As soon as I got home, I threw all of it in the dumpster.

Quick response, good customer service I have used the Xenonpro portable jump starter since 2021 as a backup for my motorcycles, as it is compact enough to sit in the cowl. I recently saw my battery had started to bulge a little, and submitted a claim to Xenonpro for their lifetime warranty. It was honored and they immediately sent a replacement. Customer service was prompt. Highly recommend.

Amazing customer support! The manager of this company was the highlight of my incredibly positive experience. His attentiveness in customer support is top notch which is often lacking in today’s world and truly made me feel like a valued customer. The led’s sold are of the highest quality and shipped with the utmost care. You’re the best, thank you! 😊 🙏