Overall it was a good purchase Overall it was a good purchase. The tracking information didn’t come for several days. A few days after delivery UPS randomly showed up and said I requested a return which I never did. Good price, and the product was as advertised. For the price it was worth it for sure.

True to their word. When I informed them that they sent the wrong product, they offered me a 20% refund or exchange. This was a noble thing to do. I haven't yet put the hottub together, so I hope that all is well with it.

Was was sent wrong hot rub , Ordered a Coleman green large hot tub and received a smaller orange one. Called a couple times and they have no idea what I’m talking about and said they’d get back to me. The 30 day return policy just expired , I’m sure they’ll call next week. I had to call the credit card to dispute it now.

Solid seller. Quick processing at a fair price. I wasn't sure what to expect since I had never before heard of this company and with all the scams out there i was suspicious with the lowest price around. After some quick web searching and other reviews, i felt comfortable placing my order. Order went though with no issues, shipped and delivered in a timely manner and i received exactly what i ordered in the expected condition (wasn't sure if i'd get a refurbished or damaged product)

Timely delivery, but missing a piece we thought was coming We got what we ordered in a timely manner. Wish there was more info as to the parts that come with it though. This model was missing a piece that we had received on previous versions of the pool and when I tried to inquire via chat, I never got an agent and gave up after 15 minutes of waiting.