Justice
GBJustice My name is Justice Washington and when mu bulb went out on my Toshiba I turned to Advanced Lamps. The customer service agent walked me through the entire process and placed the order for the Y66-LMP. They explained the warranty, exchange procedures, and the terms and conditions. The process was easier than I expected and I would definitely recommend Advanced Lamps to friends and family. I would also contact them first for all further lamp needs for my television.
Kumar
GBKumar Advanced Lamps had the exact lamp I needed to fix my daughters TV. They also double checked and informed me that there are two different styles of lamp for the TV, a first and second generation. I would have been clueless and spent way more money from another sites. The prices on their website were the lowest out there and the warranties are far better than their competitors choose to offer. I will definitely keep them bookmarked for future purchases.
ICallBS
GBICallBS Not a legit company, but a SCAM!! They took my money and prompty told me that my item was backordered. After 6 weeks of waiting with no ETA on delivery, I cancelled my order. After 5 more weeks, I still haven't received my refund. Those tech support agents are slick with their "refund by end of business day" promises. Holy cow! Worst online shopping experience ever!! These guys need to be shut down, if not downright prosecuted. Believe me...check out the BBB score on them. One final thing, don't believe those positive reviews you read. They are paid for. They are the result of online reputation subscriptions that Advanced Lamps would rather spend your money on than delivering product, or refunding said money. **** DANGER - SCAM *****
mike
GBMIKE Brought a lamp from Advanced lamps and when it got here the television still seemed to not be working. I called the returns department at advanced lamps customer service and they walked me through the troubleshooting steps. The representative waited patiently as I went through each step. Finally after ten minutes the television was working perfectly. Awesome job advanced lamps.
marc
GBMarc I have a television model number KDS 50A2000 and when I had tried other local and online sites. The prices were extremely escalated, or the availability was nonexistent. A family member recommended Advanced Lamps. I pulled up their web page and it was extremely user friendly. By using the search field I found the xl5200 for my Sony television. My item shipped the same day and was delivered promptly through UPS. This process was extremely easy.