Justice My name is Justice Washington and when mu bulb went out on my Toshiba I turned to Advanced Lamps. The customer service agent walked me through the entire process and placed the order for the Y66-LMP. They explained the warranty, exchange procedures, and the terms and conditions. The process was easier than I expected and I would definitely recommend Advanced Lamps to friends and family. I would also contact them first for all further lamp needs for my television.

Passion Found Advanced Lamps on the internet after my TV went down. I was extremely skeptical simply because I hear about all the internet scams out there, so I placed a call to the 800 number listed on their web page. An energetic, friendly, courteous, and professional customer service agent answered the phone. The agent built my profile, found what type of lamp I needed, and placed the order for me. Advanced lamps help me fix the problem and the whole thing ran smoothly.

Yi Yang I order a TSCL110UAA from advanced lamps and my lamp came in four days. Everything ran smoothly. I used other websites and went through backorders, crappy customer service, and defective items shipped. By far the best internet ordering experience I had in a while.

DON'T buy from Advanced Lamps!!! Absolutely horrible experience with Advanced Lamps!! Advertised the lamp I needed as "in stock". Received e-mail sveral days later stating it was backordered. After >1 week, still couldn't tell me when lamp would become available. Cancelled the order. Bought another one through Amazon. Got within a couple of days. STILL haven't been credited for the cancelled order from Advanced Lamps, a week and a half ago!! Will be contacting BBB soon. Already have a dispute filed with my credit card company. Considering starting a class action lawsuit against them as this is obviously a pattern-taking your money stating an item is in stock-then not reimbursing when complaints arise. Amazed they have ANY positive feedback at all!!

Justin Earlier this year our television lamp went out. I contacted Advanced Lamps because of their prices was way lower than the competitors. I also informed them I needed a product within two weeks, and said so on the order. They actually read that comment and I had my product four days early, even with a two delay because of a credit card addressing problem (my fault). This was the best online experience I ever had!