Viral Lights

Raleigh, United States
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3.70
Based on 20 Reviews

5

50.00%

4

20.00%

3

5.00%

2

0.00%

1

25.00%
About Viral Lights

Viral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.

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Addie
GB

Worth the light show, the speaker is a bit 2009 though. The lighting is amazing, as soon as you turn them on they will light up any room you choose! My only down fall is the speaker it comes with, if you’re like me and enjoy an HD music experience I don’t recommended the speaker.

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Quinten
GB

QH - First time setup experience As soon as I set it up for the first time, it made my room look like a galaxy with stars which made it look amazing. As I learned more features, My experience has became more amazing. Love this projector!

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Steve Galindo
GB

Customer Service/Fulfilling Complete Order Needs Improvement The lights and idea are pretty good. I bought a bundle package which would include the Projector and (2) 16ft LED light tapes. All I received was the (2) Light Tapes. In contacting them about sending me the Projector, they don't really respond quickly. Rather after a few emails and a phone call, someone finally got back to me. I send my email message back quickly to them, only to wait a few days for a response. Still haven't received the projector, but got an email stating they passed my information on to another department. Kind of getting the run-around on a mistake that they made, and yet they don't seem to care to much. I'd look for another company until they figure out how to fulfill an order completely and respond quicker about fixing their mishap. In addition, there is a short in one of the tapes in which I will need to fix. Mentioned this to them, but did they offer to replace it with one that is functioning properly? Not at all!

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Iona Mackay
GB

AVOID AVOID AVOID Agree with all… AVOID AVOID AVOID Agree with all others, appears to be a complete scam. money taken, emails bounce back. No tracking, taken my money and have nothing to show for 2 months. So predictable. Offer something for kids which parents bend over backwards to try and please and they rip you off every time. sick of ordering things online. Whatever happened to our high streets... reliable, convenient and dying, very sad

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Lisa B Lume
AU

SCAM - Still waiting for refund almost a year later SCAM - I bought the lights at my daughter's request in November 21, they finally arrived after Christmas (despite their worthless 'arrive by Christmas guarantee'), the quality is total rubbish but their equally worthless 'Satisfaction Guarantee' wasn't honoured. Eventually they offered to refund 50% which I accepted in January 22. They ignored my acceptance and then, when I chased, they said they hadn't received my emails providing photos, etc. which were in my original email trail backwards and forwards with them! Blatant and proveable lies. I am still getting hassled by the credit card company as Viral Lights have credited and debited so many times that we now owe them! I've emailed again today asking them to sort this out once and for all but after a year of this nightmare, hope is fading fast. Save yourselves and just don't buy from them!

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